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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

How you’ll make an impact

The EGM - Ecosystem is a senior executive role, accountable for the strategy of, and leading a large, cross functional team of product, engineering, design, marketing and partnerships, that are responsible for Xero’s developer API platform, app store, developer relations and app partner ecosystem.

You will be responsible for bringing Xero products, services and partnerships to market by overseeing the global product and services management and engineering activities for your portfolio. This will include owning the Xero Product portfolio and roadmap, the product business management process from conception to release and leadership of multi-functional global teams.

You will have a deep focus, empathy and understanding on the needs of 3rd party developers building applications on the Xero API, their end-to-end journey with Xero, and how to attract and grow a developer and app ecosystem. Just as important, you will have a focus on how small businesses and accountants find, try and buy those solutions, what their met and unmet needs are, and how to accelerate demand for the app ecosystem, which in turn attracts more 3rd party innovation.

You will demonstrate vision and leadership, both externally within the developer and app partner community, and internally, as a champion for your customers, and evangelist for Xero’s platform strategy - both commercially (revenue, partnerships etc) and technically (API first, beautiful experiences).

As EGM, you will set the strategy, financial plan and operating metrics for your division, leading a high performing team with a strong culture aligned to Xero’s values. You will also represent your team with key stakeholders across the business, including product, tech and customer leadership, the Xero leadership team and board.

What you’ll do

Strategic Platform Leadership
- define and lead strategies for the functions in your business unit to ensure these meet regional and global needs and maintain a market leading service offering

People & Team Leadership
- coach and/or manage a number of global GMs/VPs/ Heads to be a high performing and highly engaged cohesive leadership team. Connect, lead and influence cross functional teams and stakeholders across Xero to deliver outcomes for developers, app partners and customers.

Product & Program Development
- executive level leadership across the product development, programs and services in your business unit, with work plans prioritised and programs to ensure the business unit realises its vision and objectives

Products & Services Portfolio
- leadership of creating compelling products, platform capabilities and services to the Xero offering, enabling more developers to innovate on the Xero platform and ultimately customers to manage more of their business with Xero.

Commercial
- end to end accountability for your division P&L including planning, forecasting, revenue and cost management. Continuously seeking new opportunities to realise direct and indirect value within your portfolio to Xero, our customers and shareholders

Xero API/Platform Evangelism
- senior ambassador and champion for Xero, both internally, and externally. Be the voice and champion of third party developers as a strategic customer to Xero

Operational Excellence
- ensure your leadership team and wider team delivers against strategic and financial objectives. Continuously improve your operating rhythms and processes.

Success looks like

Product & platform vision, strategy and roadmap aligned with Xero’s strategic plan and global priorities

Continuous delivery of industry-leading products and services for Xero developers, app partners and customers

Growth and advocacy of a world leading developer and app partner ecosystem

Achieving strategic and commercial targets

Attracting and nurture the best talent to maintain a world-class team

Cultivating a fun, rewarding, agile and results-driven culture

What you’ll bring with you

Experience

Proven leadership experience in large global software platform businesses at an exec or GM level

Experience with API, developer relations, partnerships, or platform strategy

Previous experience in leading people leaders and forming high-performing teams

Proven track record delivering commercial product outcomes

Proven experience collaborating with a diverse stakeholder group to realise commercial outcomes

Solid track record of addressing customer needs through innovative use of technology and partnerships

Proven ability to influence outcomes at all levels

Extensive experience working with software development projects at scale

Demonstrated experience in defining product roadmaps and planning

P&L responsibility and management

Critical competencies

Ownership and ability to thrive in a fast-paced environment

Building effective relationships across all levels of the business

Advocate for building product partnerships that are customer centric

Ability to break down complex problems, deliver pragmatic solutions and able to manage changing priorities

Strong understanding of business software solutions

Broad knowledge of technology and software development

Ability to assess commercial viability of products to either introduce, grow, mature or retire products and to either build, buy or partner on solutions.

Xero is a Rainbow Tick certified employer.

Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.

Please include a cover letter in your application, telling us why you’re a great fit for this position.

Exec GM - Ecosystem