Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions.

We are responsible for strategy, planning, policy, regulation, funding allocation and other non-service delivery functions for all modes of transport in NSW including road, rail, ferry, light rail, point to point, regional air, cycling and walking.
We focus on improving the customer experience and contract public and private operators to deliver customer-focused transport services on our behalf.

We also lead the procurement of transport infrastructure and oversee delivery through project delivery offices and industry delivery partners.

About us

Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions. We work with several government agencies to coordinate road, rail, bus and maritime services, always keeping the safety and comfort of our customers at the heart of what we do.

About the team

The Greater Sydney Division integrates essential infrastructure, transport modes, and services to support Sydney’s growing metropolitan population, projected to grow to over 12 million within the next 40 years. Our vision is to improve the lives of customers and communities, making Greater Sydney a better place to live, work and play.

The opportunity

We have a number of exciting opportunities for Senior Manager Bus Contracts to manage the service contracts for the delivery of bus services across the Sydney Metropolitan area. These roles will give you the opportunity to build a true partnership with operators and stakeholders, and ensure the delivery of an integrated, safe, reliable and customer focused bus service.

Reporting to the Director Service Delivery, you will have the opportunity to be involved in:

• Managing the facilitation of the seamless transition of bus contracts between operators, and leading the planning for the commencement of services by the new operator (Transition roles)
• Taking a partnership approach, draw upon your strong relationship management skills to maintain sound bus contracts that are fit for purpose
• Oversee the commercial management, KPI performance, asset and safety outcomes to ensure compliance and value for money
• Drive ongoing improvements in service delivery across the network
• Focus on new and emerging technologies

Please click here to view a copy of the position description.

About you

You will demonstrate prior success managing multiple contracts of similar complexity and value in a customer focused environment.

Your stakeholder engagement skills will be first class, enabling a flexible, relationship based approach to managing the contracts. You will display a continuous improvement focus, driving service improvements and engaging new technologies across the network.

We have multiple opportunities available, both permanent managing the service contracts, and Fixed Term (until 30 June 2025) managing the Transition to new operators.

Salary and Benefits

This is a Transport Senior Service role (TSSM Level) offering an attractive remuneration package.

For more information on Employee Benefits, please click here

Interested?

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

Please check the internal role eligibility requirements or policy for your agency before applying for internally advertised roles.

How to apply

To apply for this position, please submit a resume and address the questions within the application.

Our Commitment to Diversity

Great people come from all walks of life. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role.

For any enquiries, please email Amanda Cotesworth at Amanda.Cotesworth@transport.nsw.gov.au.

Close Date: 11.59pm, Friday 4th June 2021

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us

A number of opportunities available to manage the service contracts for the delivery of bus services across the Sydney Metropolitan area