Some career choices have more impact than others.

We’re looking individuals with progressive minds who are driven and forward-thinking, who are open to different ideas and cultures, who can connect with customers and colleagues and who’ll work with courageous integrity every day.

We are passionate about people and take pride in building teams that reflect the diversity in our communities. From day one, we will invest in your growth and empower you to take ownership of your ongoing learning and development, as well as immersing yourself in a supportive team environment.

This role is an excellent opportunity for you to make a difference and start your career with HBSC as a Customer Manager at our Swanston Street Branch.

Your main responsibilities will include:

• Providing leadership to front-line staff in the form of sales management, performance management, team-building, coaching and training.
  
• Ensuring all direct reports receive appropriate training certification and guidance.
  
• Driving cross sales and portfolio growth within your branch.
  
• Monitoring and supervising all transactions and procedures, ensuring adherence to Business standards and policies.
  
• Acting as the local compliance representative where required, managing communication in regards to compliance matters and implementing and monitoring compliance policies and procedures.
  
• Managing operational risk within the branch, including its identification, assessment, mitigation and control.
  
• Assisting the Branch Manager in setting team targets and ensuring they are met.