Workforce Planner- Assessor & Trainer
CROWN MELBOURNE
6 MONTHS CONTRACT
At Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence and we work together. We uphold these values in every interaction, whether it be with customers, our colleagues, or the broader community.
Reporting directly to the Workforce Planning Manager, the Workforce Planning Trainer and Assessor will be responsible for labour analysis and planning in F&B outlets; compliance monitoring in relation to Crown Melbourne’s Enterprise Agreement, relevant Modern Awards and visa regulation; and roster and timesheet training for F&B and Hotels.
Some responsibilities of the role will include, but are not limited to:
- Roster planning and building for F&B and Hotels Business Units
- Labour analysis to support F&B business unit to achieve optimal labour efficiency
- Ensuring roster compliance for F&B and Hotels roster in line with Crown Melbourne Enterprise Agreement and relevant applicable Modern Awards
- Ensuring visa compliance for Crown Melbourne in line with Crown Visa Management policy and Immigration policies
- Provide support and relevant training to ensure that users in F&B and Hotels uses Crown Melbourne rostering systems effectively, specifically relating to VR, ET and TASC
- Develop strong relationships with various stakeholder and provide expert advice to stakeholders
What you need:
- Ability to work autonomously and meet established reporting timeframes
- Experience with staff rostering and HR and rostering systems such as Virtual Roster, PeopleSoftHR will be highly regarded
- Excellent written and oral communication skills
- Exceptional customer service and conflict resolution skills
- Advanced influencing, negotiating and problem-solving skills
- The holder of, or ability to obtain a Certificate IV in Training and Assessment
- Intermediate to advanced Microsoft office skills
