Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
About the Role
As the CRO & Personalisation Manager, you’ll be leading a talented group of passionate #humans who are responsible for delivering #beautifully personalized and optimized experiences to users on Xero.com.
You will be championing experimentation globally, from setting the strategy, communicating best practice, establishing governance, and providing training and support to both your own team as well as digital marketing teams around the world. You’ll have a deep love (and the data) for understanding who your customers are, in order to design great experiences to drive commercial growth.
You’ll be data-savvy, commercially astute and apt at working with both business and technical stakeholders to drive outcomes that deliver high quality customer conversion and overall market share growth.
What you’ll do
What you’ll bring with you
Xero is a Rainbow Tick certified employer.
Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.
Please include a cover letter in your application, telling us why you’re a great fit for this position.
