We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Globally, Fujitsu is not only a Disability Confident company, a Times Top 50 employer for Women, and a signatory for the Race at Work Charter. We are also committed to the United Nations Sustainable Development Goals and have specific inclusion efforts with Tangata Whenua through our Maori and Pacific Peoples Inclusion Plan and in Australia with our Reconciliation Action Plan.
We are people centric. This means we care about our people (and their families and communities) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way, we empower them to achieve a flexible and respectful approach to work which suits them and our customers best - this could be working hours, location, or a flexible approach to their working day. We want you to thrive. If working for a progressive organisation, with a continuing commitment to diversity and inclusion is important, you should apply.
Shape your world and achieve together:
We currently have an opportunity for a skilled, customer focused Advanced Onsite Technician who is passionate about providing a first-class end user experience in supporting our major client with a range of services within agreed delivery timeframes.
You will be supporting infrastructure services across multiple technology streams including, Hardware, Operating Systems Windows 7 through to Windows 10, Software, Networks, Server and Print devices.
Fujitsu and our clients have a predominantly Microsoft base, and we are therefore looking for someone with a background supporting Windows environments and Microsoft applications. For this role you will need to have a hands-on desktop support / customer service engineer background. With a focus on first touch resolution, you will be someone who really knows their stuff and can take end to end ownership of issue resolution.
Building your own path to success:
To be successful in this role, you will have:
- A clear and confident communication style with the ability to build and develop strong customer relationships
- Technical knowledge of hardware and peripherals i.e. laptops, notebooks, workstations desktop PC’s, printers, media and audio-visual equipment BYOD and mobility;
- Knowledge of desktop & software applications i.e. Operating Systems (Windows 7 through 10), Microsoft Office 2007 through 365, Antivirus software and systems;
- Understanding in Active Directory, Microsoft Exchange, SCCM, End-Point Imaging and Intune;
- Working knowledge of basic IT infrastructure and network equipment i.e. routers, switches, servers, virtualization, VPN, RSA, Citrix, VMware, Hyper-Converged Infrastructures;
- Knowledge of the ITIL framework and previous use of an Incident Management tool
If this sounds like you, we’d love to hear from you. Please apply on-line, using the link provided.
Fujitsu complies with government legislation in various jurisdictions which in certain circumstances may impose a requirement that certain workers be vaccinated against COVID-19 (or otherwise have a valid exemption). Also, for client facing roles, many of our customers require our staff to be vaccinated to attend their workplaces. Based on Fujitsu’s assessment of workplace risk and the safety and wellbeing of our people and consultation with our staff, Fujitsu has introduced a Vaccination Requirements policy which requires all persons entering a Fujitsu workplace, attending a Fujitsu work-related event, or entering other premises to undertake work on Fujitsu’s behalf to be fully vaccinated against COVID-19 or the subject of an appropriate exemption (and to provide evidence of the same).
Consequently, as a result of Fujitsu’s policy, and, where applicable, customer and legislated vaccination requirements, Fujitsu requires all new employees to be fully vaccinated or have an authorized exemption approved by Fujitsu’s Crisis management Team (CMT). Recruits will be required to provide evidence of their vaccination status as part of the recruitment process