About the Role
Here at the Bank of Queensland Group, which includes ME Bank and Virgin Money Australia, we are on the lookout for a Head of Retail Bank Compliance expert to join our newly created function.
The role is responsible for providing independent review, advice and challenge of initiatives, issues and incidents in the Retail Bank to ensure it’s compliance with financial services obligations.
You will be responsible for the following key activities:
- Engaging with stakeholders across the Retail Bank to understand proposed and in-flight initiatives, incidents, issues, and to provide independent reviews and advice to ensure they are compliant with relevant financial services obligations, including the National Consumer Protection Credit Protection Act, ASIC Act, Corporations Act and ASIC Regulatory Guides;
- Improving the quality and effectiveness of processes and controls across the Retail Bank to ensure compliance;
- Helping the Retail Bank assess and implement regulatory changes;
- Building strong, constructive, open and transparent relationships with Retail Bank colleagues;
- Helping to drive a strong compliance culture across the Retail Bank;
- Engaging with other teams within the Compliance function to ensure that Compliance initiatives such as frameworks, policies and processes, are effectively designed, communicated, implemented and embedded;
- Helping to drive strong engagement across the Compliance Function;
- Helping Compliance achieve its Purpose and Ways of Working.
About you
To be successful for the role, you will have the following experience and skillsets:
- Strong, detailed knowledge and understanding of financial services obligations including the National Consumer Protection Credit Protection Act, ASIC Act, Corporations Act and ASIC Regulatory Guides;
- Deep experience working in and supporting retail bank businesses, products and services;
- Knowledge of risk and control methodologies, and control design, testing and effectiveness;
- Have the ability to build strong, constructive relationships with key stakeholders across the group;
- An analytical and pragmatic approach to robust compliance;
- People leadership experience, driving engagement and building a values driven culture;
- Prior financial services experience is a must-have to understand the complexities of a regulatory driven organisation.
About Us
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.
BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.
BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.
Our Benefits
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- Accessible work support through various practices, systems, office adjustments
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, EPIC (LGBTIQA+), Multicultural, Gender and Early Career.
How to Apply
To apply for this role please follow the links or apply via our Careers Page.
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.