• Want to kick start your career in financial services?
• Love working with customers and looking to be part of a fun social team?
• Keen to work in a supportive environment where your development is a key focus?

As a Customer Service Consultant you will be responsible for helping and communicating with our customers and advisers in relation to our contemporary financial service products, making our Customer Contact Centre a key area that contributes to our organisation’s overall success.

After our supportive training program which runs over 8 weeks you will then be ready to jump on the phones and start helping our customers with your in-depth knowledge of our products and services. You will confidently navigate through various sources of information and deliver solutions based on anticipating our customers’ needs.

Your level of resilience, customer centricity, ability to embrace change and the fact that you actively collaborate with others will ensure your success in this role.

A few key points to know about this role:

• It will commence on 28 May 2018, so we will need you to be available to start by then if you are successful
• The role is based at our Head Office at 33 Alfred Street, Circular Quay
• The annual salary on offer is $50,470 + 12% super + 0-10% STI
• Our Contact Centre runs on a ‘rotating roster’ which means you will be scheduled to work a maximum of 37.5 hours/week within the hours of 8.30am-7pm, Monday – Friday.

What happens once you apply?

• Your application form responses and resume will be reviewed by our Recruitment Team
• If successful you will be invited to complete a short video interview
• Once the Hiring Managers have reviewed your video interview you will be asked to complete online psychometric testing
• You will then be invited to attend our Assessment Centre on 15 May 2018 at our Circular Quay Office. You will learn more about us as a business, the role, the team and the working environment. It will also give us the opportunity to learn more about you
• Following our Assessment Centre we will conduct reference checks and make offers to successful candidates to commence on 28 May 2018.

Why AMP?
Working for AMP means working for a company that empowers its people to make a difference, while providing the support of a highly talented, experienced team. We understand that it is our customers that make us great. And because people achieve their best in different ways, our culture is flexible and supportive, to give you the freedom to focus on outcomes rather than just processes.

Our Culture
AMP is an organisation like few others. We enjoy a culture that recognises individuality yet encourages collaboration, giving real meaning to our work and making a difference to our people and our customers.

Benefits
Access a great range of benefits such as flexible working options, retail discounts, onsite gym, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance.

Inclusion & diversity
AMP welcomes people with all kinds of life and work experiences. Our individual differences - and collective strength - make for great employee, customer and business outcomes. What unique insights could you bring to the AMP team?