You’ll do more than the expected. You’ll do the unexpected.

The Amex in a Box engineering team is building foundational technology for a globally distributed software as a service offering that we can bring to new markets quickly with superior economics. Our goal is to be able to rapidly stand up a new instance of “Amex as a service” so that the company can move quickly to seize business opportunities and outpace the competition.

We’re looking for an Engineering Director to lead the integration of dozens of the company’s technical capabilities into a Saas offering that is deployed as a single unit with a consistent user experience and standardized, modular interfaces. Our cross-functional team will span the stack, from front ends to APIs to databases, and they will have all the skills and resources they need to build, ship and operate their own software using modern languages and tools. Your work on Amex in a Box will supercharge the growth of our business for the next decade in a complex and evolving global environment. It’s a chance to have a huge impact on how we provide the world’s best customer experience every day to more people in more places than ever before!

This role reports to the Vice President of Engineering for Amex in a Box.

What you’ll do:

• Partner with our directors of product management and program management to lead delivery against our core engineering roadmap
• Recruit, hire, and scale a strong engineering team, forging a culture that fosters a sense of belonging in its members and empowers them to make their own decisions about how they work
• Be a bridge between the team and the wider Amex world, synthesizing company and department priorities to provide the business context for their work, unblocking them, and facilitating cross-team collaboration
• Help the team make smart and forward-looking engineering decisions, weighing tradeoffs and avoiding counterproductive local optimizations
• Guide the growth and development of your reports, providing ongoing coaching and feedback, and helping them create opportunities for impact, visibility, and growth

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

You may be a fit if:

• You have professional experience as a software engineer at the senior level
• You have experience acting in an engineering leadership role, managing both people and projects
• You know how to build diverse teams to solve complex technical problems
• You are an excellent communicator, with the ability to engage, influence, and inspire others to work toward shared outcomes
• You are curious, with a drive to understand how things work and how you can make them better
• You are comfortable balancing multiple priorities and know how to make progress in ambiguous and rapidly changing circumstances

You can choose to work either fully virtually or in a hybrid configuration, coming into a technology campus regularly but infrequently (approximately 2 days out of every 2 weeks). Our teams will be distributed across the UK and the US Eastern and Central time zones.

Why American Express?

There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com