You’ll do more than the expected. You’ll do the unexpected.
B30 Senior Analyst - Global Data Insights
Business Unit Description
We are looking to hire an Senior Analyst of Global Data Insights within the Global Commercial Services (GCS) International division at American Express. GCS is the global leader in providing payments, expense management, and financing solutions for businesses. B2B Strategy team is charged with defining the long-term B2B objectives, setting businesses priorities, and driving growth for Small, Medium Enterprises (SME) and Large, Global Enterprises by partnering with local market teams. This team works closely centrally and locally with American Express’s merchant and network businesses to execute the aforementioned.
GCS employs more than 2,500 colleagues, located in more than 25 offices around the world.
This role will centrally own global analytics capabilities around internal and external data insights for Large & Global segment to establish strategy & prioritization rooted in data rationale. This role will also focus on connecting various strategic initiatives across both L&G and SME segments to identify synergies. This individual will report to the Senior Manager of B2B Strategy & Execution in providing important awareness around internal data insights, market nuances, emerging trends and players.
Key Responsibilities:
- Centrally analyze market data, nuances and metrics to identify growth opportunities and determine drivers generating momentum and key pain points hindering growth to provide strategic direction to the GCS and GMNS business
- Develop presentations and points of view summaries to support enhanced decision making, telling a data driven narrative, presenting analysis of factual baselined data and turning data into focused management information
- Capture data insights from various supplier payments initiatives to leverage for Large & Global segment
- Work in close partnership with the Data Analytics team to develop innovative, customized and automated business insights solutions in the long term
- Help monitor progress of strategic initiatives vs. defined KPIs with regular reporting and reviews and support maintenance of lagging & leading KPIs as required
- Prepare business performance reviews and support ad hoc client, industry, competitive analytics
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Amex Flex
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.
When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Qualifications
- Strong SQL, Excel, Cornerstone skills essential with confidence in working between multiple data sets
- Fluency with visualization tools (Tableau, QlikView, Power BI, etc.) preferred
- Strong analytical and numeric skills, excellent attention to detail
- Business writing skills including framing, story telling & distilling complex data down into digestible format
- Strong organizational and time management skills; flexibility, ability to track, prioritize requests and multi-task
- Be able to understand how data driven strategic initiatives contribute to team strategy
- Exceptional professional communication skills – clear, logical, and structured
- The ability to thrive in fast-paced environments while being flexible and able to handle rapidly changing scenarios; someone who sees ‘ambiguity’ as an opportunity rather than a hurdle
- Adaptable interpersonal skills, high energy, and a proven team-first mentality
- Experience in the Payments/B2B space preferred
- Bachelor’s degree or equivalent experience required
Why American Express?
There’s a difference between having a job and making a difference.
Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com.