The International Card Services (ICS) Finance team provides strategic and financial decision support to enable accelerated growth across the ICS business.

The Director ICS Products reporting to the VP LFO ICS COE is responsible for leading profitability analysis and strategy for ICS wide initiatives to maintain best in class products that drive value to customers and shareholders. The Director will be responsible for leading important broad-scale financial analyses aimed at refreshing our product value propositions in the premium and commercial card portfolio.

This role has significant exposure to senior leaders across ICS and finance. The Director should be a dynamic individual who has strong critical thinking, superior analytical skills, experienced in team management, and has the right ambition to inspire change.

Job Responsibilities

• Manage a team of 3 to deliver impactful analyses for premium and commercial cards.
• Develop quantitative data analysis and provide recommendations to drive optimal decisions for CM benefits, rewards and engagement activities.
• Oversee and manage ICS P&L for premium and commercial, and raise key trends and insights to stakeholders to action, developed from customer level analytics
• Develop external view of AXP product line strategy, comparing benefits and value deliver to CMs vs price.
• Evaluate and assess margin improvement opportunities in existing products.
• Build relationships across ICS, GCSG finance and business teams to facilitate decisions.
• Contribute to the ongoing development of data infrastructure to make financial decisioning seamless for business partners.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Amex Flex

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

• Consistent, strong contributor and proven people leader with exceptional references from former leaders and team members
• Strategic and inspiring leader with the ability to work through unstructured problems and develop clear action plans
• Strong analytical skills; demonstrated ability to develop sophisticated financial models valuable insights from large amounts of financial data
• Strong relationship management and collaboration skills with the ability to influence others in situations where there may be different goals
• Excellent communication skills – both written and oral -- with experience leading discussions with Senior Leaders where decisions need to be made based on the facts presented
• Creative problem solver who is willing to question traditional ways of doing things and develop innovative approaches to old challenges
• Strong P&L management skills with full ownership from analysis through to implementation and tracking in plan.
• Passionate focus on the customer; demonstrated desire to understand and solve for customer needs and difficulties while balancing P&L impacts.
• Demonstrated ability to handle multiple requests and prioritize accordingly
• Capacity to remain calm and flexible under pressure

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com.