At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.
When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company’s success.
That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And, we’ll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.
Join #TeamAmex and let’s lead the way together.
The American Express Global Privacy Office are trusted advisors on the American Express Data Protection & Privacy Principles. We work to raise privacy awareness, drive compliance with both internal privacy policies and regulatory expectations across the organization and establish privacy as a strategic differentiator for the American Express brand. As a second line of defense function, Global Privacy oversee, provide expertise in, and challenge the identification, management, and mitigation of privacy risks across the company in line with the privacy framework and the company’s vision to provide the world’s best customer experience every day.
This position can be based in London, Madrid or Frankfurt, and reports to Senior Manager, Global Privacy Oversight.
How will you make an impact in this role?
- Provision of privacy risk oversight management, strategic guidance and consultation to American Express businesses, with a focus on markets outside the United States
- Supporting the development, coordination and implementation of American Express’ global privacy program
- Ensuring adherence to the enterprise privacy risk appetite globally through effective privacy oversight and second line of defence challenge
- Partnering with Compliance and other stakeholders in overseeing privacy legal/regulatory change management
- Fostering a culture of privacy at American Express by advocating for privacy-by-design, integration of the American Express Data Protection & Privacy Principles, accountability and sharing of best practices.
- Interacting with multiple stakeholders across a highly matrixed organisation to promote privacy throughout the enterprise
Minimum Qualifications:
- Experience in privacy, compliance and/or risk management and oversight, including risk assessment and determining adequacy of operational risk controls
- Understanding of privacy legal and regulatory requirements within Europe and appreciation of various cultural perceptions of privacy in different jurisdictions
- Highly organized and strong written and verbal communication skills and proficiency in managing multiple priorities simultaneously
- Ability to build relationships, mobilize cross functional teams and work independently
Preferred Qualifications:
- Experience at a financial services or other highly regulated company
- Relevant professional qualifications preferred, e.g. law degree, Certified International Privacy Professional (CIPP) certification
- Other European language skills
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To complete your application, please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com