Product Manager - Future Needs

American Express invites you to share your resume to be considered for future Product Manager opportunities.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

Our Technology teams are searching for future Product Managers to collaborate with business leaders and partners to shape and translate software product visions and lead designers and engineers to deliver user experiences, operational processes and supporting technology assets.

How will you make an impact in this role?

• Prioritize development of software products in alignment with business objectives
• Ensure owned Software Product/Capability Areas and platforms are well controlled and have a defined roadmap to improve time to market, reduce operational risk, and create business value
• Translate software product roadmap into minimum viable product iterations
• Create well-defined features/user stories and acceptance criteria
• Quickly become an expert in the problem space – relying on relationships with SMEs to ensure development are fully informed
• Understand and apply new trends and competitive best practices into requirements/user stories
• Partner with international AR peers to drive capability globalization and market adoption of platform capabilities where appropriate
• Communicate and build consensus across multiple departments and stakeholders in creating the software product and platform requirements
• Work closely with the technology team to develop, test and deliver the defined capabilities and rapidly iterate new solutions
• Ensure that the appropriate tracking and reporting is in place to track performance post launch in order to evaluate future investment
• Enable analytics drive decision making
• Produce ROI analyses and optimization recommendations for roadmap
• Identify risks, challenges, opportunities and business integration needs
• Review existing products and workflows for modernization opportunities
• Perform Demos and Launch Announcements with key stakeholders to demonstrate success and metrics of improvement
• Champion, support and implement agile principles

Minimum Qualifications:

• University Degree required or comparable experience in computer science, engineering or a related technical discipline
• Significant experience in Software Product Management, Business Analysis or Product Ownership
• A good balance of technical knowledge and business acumen
• Problem solving, organizational and analytical skills
• Quick learner and driven to learn new functionality
• Ability to decompose abstract information into meaningful and detailed business features
• Ability to separate technology requirements and constraints from core business value
• Customer first mindset
• Enthusiasm and passion for great products and services and an ability to articulate product vision and functionality
• Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
• Strong written & verbal communication
• Experience with BDD, scaled agile, and scrum software development methodologies
• Project management skills; ability to prioritize and complete tasks
• Ability to manage scope against team capacity
• Ability to think creatively
• Familiarity with one or more programming languages and software architecture patterns preferred

Please be aware, this it not an active vacancy as it is for future recruitment needs. You may not receive a response to your application until we have a suitable vacancy available.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

At American Express, you’ll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

To complete your application, please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com