You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Business Unit/Role Specific Information
Do you want to be part of a team driving innovation? Do you want to be given responsibility from day one? Do you want to collaborate with our global teams?
Working in Customer Service and Business Strategy means working at the heart of American Express’s global operations, which sits in our largest division, the Global Servicing Group (GSG) and Travel and Lifestyle Services (TLS). Employing 36,000 staff in 25 countries, no two projects or teams are the same.
Our service is an award-winning differentiator and is at the heart of our company’s vision. Our passion for attracting and retaining talent is what makes us stand out and the reason we regularly win best workplace awards all over the world. The American Express 10-week Summer Internship Programme gives you the opportunity to work on meaningful projects and develop leadership skills.
What you’ll do
Customer Service and Business Strategy (CSBS) Internship will offer you a view of our end-to-end business operations. Our interns are collaborators, contributors and project managers, working with colleagues to help resolve some of our most sophisticated business challenges. Our focus is to provide the world’s best customer experience every day. GSG is where we deliver differentiated customer service, engaging our value proposition, driving revenue growth, and discovering efficient ways of doing business.