Senior Associate-Digital Product Management

Greater London
Full time
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American Express
Banking, investment & finance
10,001+ employees
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You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

With a focus on digitization, innovation, and analytics, the Enterprise Digital & Data Solutions (EDDS) team creates central, scalable platforms and customer experiences to help markets for all these priorities. EDDS’s charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of EDDS is the integration of diverse skills across all its remit. EDDS has a very broad range of responsibilities, resulting in a broad range of initiatives around the world.

This role will be part of the Enterprise Performance Marketing Products (EPMP) team within EDDS at American Express. This team has specific responsibility to grow acquisitions in Performance marketing channels by enhancing existing solutions, developing advanced data products, and leading the organization into the digital future without 3rd party cookies, in addition to enabling integrated data and Ad-tech solutions for Enterprise marketing initiatives.

The successful candidate will support the Senior Manager Digital Product Management with transitioning American Express to the newest, most innovative standards and solutions across SEO.

How will you make an impact in this role?

  • Assist the team in designing, developing, and managing SEO solutions from product definition and planning through production, release, and end of life
  • Collaborate with cross-functional teams including Product, Analytics, Technology and other internal and external stakeholders to gather and document product requirements and to ensure timely delivery of product features, following agile methodologies.
  • Assist in developing project plans, timelines, and milestones.
  • Support with the creation and maintenance of the product backlog, including managing the backlog, writing up tickets, running stand-ups & retros.
  • Help the team to ensure compliance, legal and regulatory requirements are met for SEO solutions.
  • Document product enhancements and processes and in the creations of training material.
  • Stay up-to-date with industry trends and SEO advancements to anticipate changes and take proactive steps to inform the product roadmap

Minimum Qualifications
  • Proven years’ experience in solutioning, design & delivery of marketing products & capabilities, ideally in product-driven SEO businesses
  • Proven track record of managing all aspects of a successful product throughout its lifecycle.
  • Working knowledge and understanding of SEO, tracking, and analytics solutions
  • Successful track record of diving into projects and managing them from start to finish
  • Strong requirement gathering skills, and ability to translate business requirements into technical specifications.
  • Excellent teamwork, partnership, and collaborative skills, with a demonstrated ability to align divergent points of view and stakeholders
  • Passion for continuous learning and be willing to adapt strategies accordingly to the latest trends, algorithm changes, and industry advancements.
  • Understanding of Scrum methodologies, Kanban systems, SAFe, Waterfall, and Lean.
  • Experience in Jira and Confluence configurations

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.