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Sr. Quality Engineer II

West Sussex
Full time
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American Express
Banking, investment & finance
10,001+ employees
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You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

We're looking for an experienced Sr Quality Engineer to work on the global Loyalty and Benefits platform in American Express – 'R42'. The candidate should have excellent soft skills, strong technical ability with an extensive passion to learn.

R42 is a modern microservice-based Loyalty and Benefits platform, designed to be able to handle all aspects of the Loyalty and Benefits customer experience, globally. Built using modern tools such as Golang, Kafka and Docker, there is ample opportunity to drive innovation and grow knowledge and skills.

Working in the Partner Domain of the Loyalty Platform, you will be responsible for developing the testing strategy and frameworks for services in scope, helping us build a truly extensible and scalable testing suite, as well as supporting the development of more junior Quality Engineers in the team. You will also partner with Sr Engineers and Product Owners within the domain to support the testing requirements of our re-designed platform to ensure that quality comes first.

Minimum Qualifications

    • Bachelor’s Degree in computer science, computer engineering, or other technical discipline, or equivalent work experience.
  • 8+ years of experience in Technology, with an emphasis on QA, and proven ability in writing automated test cases, running functional, automated, performance tests, and managing defects.
  • Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing, and API testing
  • Experienced knowledge of platform delivery methodology (Agile, incl Scrum, SAFe, Test Driven Development (TDD), Behavior Driven Development (BDD) and Waterfall)
  • Strong leadership qualities including coaching, communication, collaboration, influencing skills and a passion to continuously learn.
  • Comfortable/experienced with back-end micro-service automation specifically REST and asynchronous messaging services (e.g. Kafka, RabbitMQ etc)
  • Working knowledge of test data management tools.
  • Ability to work with a number of Quality scanning tools, be able to baseline and measure on-going quality metrics, and display via Dashboards and to interpret the data to drive the changes needed.
  • Experienced knowledge of continuous integration (CI), continuous deployment (CD) and continuous testing (CT) capabilities, including tools such as Jenkins, Rally and/or JIRA, version control such as GIT and service virtualization

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.