You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Do you enjoy a dynamic, collaborative work environment where you can make a mark? Are you someone who knows how to drive high performing business results through people? Are you passionately curious with an impulse to seek new information and experiences and explore novel possibilities? If you've answered 'yes' to any or all the above, then you could be a great fit for this role!

International Card Services (ICS) organization brings together the International Consumer and Small & Medium Size Enterprises (SME) issuing activities, as well as our Commercial Large Market sales and account development teams outside of the United States. Operational Excellence plays an active role in enabling the businesses to meet their growth objectives whilst demonstrating an effective control framework. Our organization helps our international businesses manage risk, respond to new regulation, and develop new products whilst creating and nurturing effective partnerships across multiple key stakeholders across the organisation.

How will you make an impact in this role?

Reporting into the VP international Operational Excellence – UK Card Services this Director will lead a team responsible for supporting the issuing business in the UK to navigate the operational risk framework. This role requires strong operations and risk management skills, as well as excellent relationship management abilities with the skill to impact and influence at all levels, often without direct authority. It will involve extensive collaboration with multiple partners across numerous business units and geographies.