At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Network & Acquiring Solutions (NAS) team at American Express powers global payments, working across business units and with key industry stakeholders. We tackle critical challenges like securing online transactions and driving innovation in payment solutions.
The GMNS Product Team drives the delivery of digital products and services for merchants, acquirers, issuers, and payment facilitators. Our solutions span ATM/debit, point-of-sale authorizations and submissions, transaction pricing, disputes, and settlement — all designed to meet the evolving demands of the global payment network. By developing a wide range of innovative capabilities, we enable American Express to attract new customers, expand into new markets, respond to regulatory requirements, and support emerging payment types.
As a Senior Envisioning Manager your role will have best elements of Senior Business Analyst and Business Transformation Consultant roles. You’ll bridge the gap between business and technology by interpreting business requirements into capability needs for technical delivery. You’ll solve complex problems, assess alternative solutions, and design innovative deliverables that align with strategic goals. You’ll also build relationships across teams, influence stakeholders, and present insights to senior leadership.
How will you make an impact in this role?
- Collaborate with partners to define scope, value, and align to strategic priorities.
- Lead transformational initiatives to build and enhance Network and Acquiring capabilities.
- Present complex concepts clearly to senior leadership.
- Provide consultancy on ecosystems, capabilities, and discovery best practices.
- Deliver solutions with business and technology teams.
- Engage experts and stakeholders to enable informed decisions.
- Drive continuous improvement in discovery to deliver lasting value.
Minimum Qualifications
- Strong strategic thinking and problem-solving skills
- Business Process Modelling, data & insight analysis
- Excellent communication and ability to elicit and translate business needs into technical requirements
- Strong analytical skills with the ability to clearly articulate complexities
- Strong collaboration, presentation and influencing skills
- Experience in business transformation and Agile frameworks.
- Payments industry experience is preferred but not essential.
- Proven experience driving results in a global environment.
This is an exciting opportunity to drive global payments innovation at American Express. Join us and make an impact.
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
