You will join Product Madness, a global mobile gaming company as our new Senior Data Scientist who will work with our Customer Support and VIP Management teams. You will enhance our understanding of the player journey and make recommendations to improve player retention. You will work with tabular and text data, using statistical analysis, causal inference and
NLP.
What will your role involve?
Use simple analytics, causal inference, machine learning or any other
techniques to understand user experience within the apps and their
interactions with customer supportBased on your analysis/modelling, make recommendations for new ways for our Customer Support and VIP Management teams to interact with our players
Work with our User Acquisition teams to help them understand efficiency of current marketing efforts and recommend improvements
Through dialogue with the business teams, formulate questions and projects that lead to improved efficiency in marketing and customer support
What We're Looking For
What we need from you
Degree in a quantitative field required
Strong SQL
Experience coding in Python or R
Experience in building forecasting models / doing causal inference / segmentation
Ability to explain ideas and present results to non-technical audiences
Strong stakeholder management skills
Experience with NLP would be a big plus
Strong theoretical understanding and experience with key classification and regression models is a plus
Please note this is a hybrid role where you will be required to work 2 days a week in our central London office.
What we can offer you
- Competitive salary
- Yearly bonus
- Private medical
- 25 days annual leave + Birthday off + Special occasion day + All bank holidays
- Additional closure at Christmas
- Medicash
- up to 8% matched pension