PRODUCT MANAGEMENT LEAD AND ITBM PRODUCT MANAGER, SERVICENOW

MACCLESFIELD

Open Date: 26th September 2022

Close Date: 30th September 2022

Competitive salary & benefits on offer.

Would you like to apply your expertise to impact in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might just have the job for you! Join us at a crucial stage of our journey in becoming a digital and data-led enterprise.

ABOUT ASTRAZENECA

AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies.

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.

ABOUT OUR TEAM

The role resides within the overall Enterprise Platforms space in our Enterprise Capabilities and Solutions (ECS) Function. ECS is a newly formed team, designed to be a key Centre for Enablement for Enterprise Platforms, Software Engineering, Testing, Hyper Automation, AR/VR and Application Maintenance. The role owns, in consultation with the relevant Business Product owner and Enterprise Architecture, ensures the strategic direction and roadmap for the products.

ABOUT THE ROLE?

The role will help in transforming AstraZeneca’s ServiceNow landscape from a primarily IT-driven, centralized model, to a federated operating model, with key business-IT groups being able to leverage the platform, within established guardrails, across a wide variety of enterprise functions such as HR, Finance, Portfolio Management etc. The person in this role will need to be able to understand global, functional considerations and provide thought leadership and direction to the following ServiceNow products:

• IT Business Management
• Knowledge
• CSDM

The incumbent will need to develop and implement the operational processes, key controls, governance mechanisms and work closely with the technical and operational leadership teams to ensure successful implementation and adoption of the products, both centrally and in the federated product teams where relevant. The candidate will lead a globally distributed team of ServiceNow professionals and will hold accountability for delivery of in-scope products including the engineering and development and standards for the products.

They will work within a matrixed environment, leading, developing and engaging a high-performing team. Key stakeholders need to be managed effectively to achieve this, including Business Technology Groups and Enterprise Technology Services, to ensure appropriate changes in demand management and prioritization, enabling successful Agile, Platform-based ways of working. The Product Manager is responsible for creating roadmaps and continual improvement plans, working closely with appropriate Business owners. This role will provide subject matter expertise, owning product delivery from early concept to market and subsequent optimisation. This role plays a key role in Defect / Incident resolution and is equipped to mitigate significant and sustained impact to the business. As we expand ServiceNow as a strategic platform across the enterprise, the role will participate in delivering PoCs, assist in building business cases, set up expert teams to delivery ServiceNow related expertise to the new projects /business areas.

ESSENTIAL SKILLS & EXPERIENCE REQUIRED?

• Must have managed global teams and budgets with strong People, Team Leadership and Management skills
• Change agent, leading the way, in establishing key products on one of the first truly enterprise-scale platforms at AZ
• Experience in establishing SNOW product team teams in global, multi-national and multi-functional settings
• Must have strong stakeholder and vendor management skills; Positive relationship building
• Business Acumen, familiarity in working with multiple functions across the business
• Operationally and politically astute and tenacious, being able to cut through issues to deliver excellent results.
• Technical background and strong decision-making capability
• Excellent communication and influencing skills
• ServiceNow Platform Knowledge
• The ability to influence without hierarchical management
• Experience of working within a global organisation in a matrixed and federated operating model and organisational design, as part of the wider IT function

WHY JOIN US?

We’re a network of entrepreneurial self-starters who contribute to something far bigger. There’s a diversity of expertise in our Technology group that’s unique to AstraZeneca – it allows us to dive deep into

exploring new leading-edge technology. We enable AstraZeneca to perform at its peak by delivering world-class technology and data solutions, unlocking the potential of science. We optimise and evolutionise AstraZeneca by maximising efficiencies and finding new ways to drive productivity. From automation to data simplification.

A place to be open and transparent – we speak up, think creatively and share ideas. Our diverse contributions help us to make better decisions. But we have a constant drive to innovate, and an appreciation for high standards. It takes challenging the status quo to add value in our ever-evolving environment. We love it here because put simply, we make a meaningful impact.

Technology at AstraZeneca is a home for purposeful disruptors!

WHAT NEXT?

So are you ready to start your journey? Click the link to apply and we’ll be in touch soon.

WHERE CAN I FIND OUT MORE?

Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/

Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.