Senior Application Engineer

AstraZeneca UK

Location: Cheshire East, Luton

Job Type: Full time


Senior Application Engineer


About Commercial IT

Commercial IT is a global IT capability supporting the Commercial organisation. We business partner with Commercial areas: Biopharma, Oncology, International and Japan – and also Rare Disease Unit. We operate out of hubs sites including in the UK, Sweden, US and out of our Global Innovation Technology Centres in India and Mexico – and in markets all over the world.

Here our work has a direct impact on patients – transforming our ability to develop life-changing medicines. We empower the business to perform at its peak and lead a new way of working, combining ground breaking science with leading digital technology platforms and data. All with a passion to impact lives through data, analytics, AI, machine learning and more.


As part of AstraZeneca's IT transformation program, Veeva customer relationship management (CRM) platform has been deployed to 35,000+ users in 70+ countries globally to improve field user productivity and effectiveness. We are looking for a Salesforce/ Veeva CRM senior solution Architect to join our dynamic CoE team and lead design and build of releases and projects on the Veeva CRM platform and related applications/integrations. In addition, this role will be required to provide technical leadership across multiple IT products and release trains and managing 3rd party contracted suppliers require direction on delivery processes.


  • Maintain deep working knowledge of Veeva and Salesforce platforms/products/infrastructure aligned with their development assignments
  • Serve as an internal consultant for IT and business partners across regions and business areas (Commercial, Medical)
  • Identify platform exploitation and innovation opportunities across the enterprise
    • Socialise new or unused Veeva/SFDC platform features with business and identify exploitation opportunities
    • Actively promote new platform features and drive adoption
    • Run assessments / POCs for new initiatives
    • Generate innovation ideas and create case for new features
  • Participate in business requirement gathering and design activities with business & IT partners
  • Lead delivery activities through Design / Build / Test / Deploy phases for regular releases and key Veeva platform initiatives
  • Understand e2e CRM ecosystem and Provide technical and functional oversight on configuration, customization, MyInsights UX development for Veeva releases and projects
  • Provide technical expertise on integration technologies to release and project teams working on the development, implementation, maintenance and improvement of Integration designs and solutions
  • Generate and implement ideas to simplify / streamline our integration landscape
  • Lead, mentor and coach the AZ Application Development team based in Chennai to increase throughput and quality
  • Provides technical expertise to peers and 3rd party development suppliers to ensure consistency in alignment to AZ IT and Commercial IT standards and processes
  • Works with platform delivery resources to ensure validation of business and functional requirements as part of product and platform development responsibilities
  • Provides input into and when required, authors cases, manage vendor or supplier proposals, coordinate supplier selection
  • Evaluate and demonstrate accountability for onboarding and launch of new technologies / application features and influence recommendations for technology and business strategic roadmaps
  • Lead / Influence Product Release Roadmap against AstraZeneca’s interests from the product
  • Help refine business requirements, set priorities, manage expectations, resolve issues, and work with the other members of the technical team to deliver innovative solutions.
  • Collaborate with Business partners and Capability leads to co-create functionalities with strategic markets with a view to scale globally
  • Demonstrate expert understanding of the application development processes of AstraZeneca’s implementation of the product.

Continuous Improvement and Innovation

  • lead continuous improvement opportunities within platform and product level backlogs​
  • Identifies new hardware/software technologies to fit specialised business needs and configurations
  • Identify issues with current processes and provide feedback on proposed changes to enhance effectiveness of IT
  • Generate innovation ideas and create case for new features
  • Influence product roadmap with new innovations and cases


  • Degree level education in computer science or similar
  • Veeva CRM, Vault Certified professional with extensive hands-on experience in Global solutions
  • Salesforce Platform Certified and expertized in advanced custom solutions and new capability design
  • Experience in integration technologies & skills – Snaplogic ,MuleSoft
  • Experience on AWS and Java is added benefits
  • Expert in Business and Partner management
  • Prior experience in an Information Services/Information Technology environment with good eye for business
  • Proven experience of managing relationships with 3rd party suppliers
  • Experience with multiple different types software risks
  • Evidence of designing, shaping and implementing innovative solutions and driving any changes
  • Ability to interpret and communicate technical information into business language
  • Expertise in Agile Software Development techniques and Methodologies
  • Expertise in Web and Mobile Application Engineering
  • Expertise in application design patterns and processes
  • Expertise in Continuous Integration and Deployment methods delivered as part of an agile team


We’re a network of entrepreneurial self-starters who contribute to something far bigger. There’s a diversity of expertise in our Technology group that’s unique to AstraZeneca – it allows us to dive deep into exploring new groundbreaking technology. We enable AstraZeneca to perform at its peak by delivering world-class technology and data solutions, unlocking the potential of science. We optimise and evolutionise AstraZeneca by maximising efficiencies and finding new ways to drive productivity. From automation to data simplification.

A place to be open and transparent – we speak up, think creatively and share ideas. Our diverse contributions help us to make better decisions. But we have a constant drive to innovate, and an appreciation for high standards. It takes challenging the status quo to contribute in our ever-evolving environment. We love it here because put simply, we make a meaningful impact.

Technology at AstraZeneca is a home for purposeful disruptors!


If reading the above has tickled your senses and you’re ready to join us, hit the apply button and we look forward to reviewing your application soon.

Competitive salary & benefits on offer.

Closing date: 17/4/2023

Date Posted


Closing Date


AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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