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Senior IT Business Operations Partner

AstraZeneca UK

Location: Cheshire East, Gaithersburg, Maryland, Luton, Wilmington, Delaware

Job Type: Full time


Senior IT Business Operations Partner

Macclesfield, Luton (UK) Gothenburg (Sweden) Gaithersburg, Wilmington (USA)


The Senior Business Partner works closely with Senior Stakeholders providing functional planning and performance management services as well as driving transformation change. They develop strategic management plans and lead transformation initiatives, whilst running performance measurement processes linking strategic objectives to key performance indicators, to drive the delivery of IT2025 and improve the overall performance of the function and IT as a whole.

Technology at AstraZeneca is a home for purposeful disruptors!

Here our work has a direct impact on patients – transforming our ability to develop life-changing medicines. We empower the business to perform at its peak and lead a new way of working, combining innovative science with leading digital technology platforms and data. All with a passion to impact lives through data, analytics, AI, machine learning and more. In Business Partnering we will provide strategic partnership to the ITLT and the broader IT organisation. We will drive continuous improvement and alignment, as well as preparing the organisation to meet the needs of the future. As the Senior Business Partner you will collaborate with the Director of Business Partnering in IT's Strategy & Performance function.


  • Be a trusted partner and advisor to a senior leadership team with the purpose to enable functions to accelerate delivery, work smarter and leaner

  • Enable the creation, delivery and execution of key Strategy & Performance work you're doing (e.g. Strategy Cascade, Tier, Scorecard)

  • Support functional strategic planning, to enable organisations to become more future focussed, operationally efficient and aligned.

  • Be a strategic advisor to the ITLT to advise on Industry trends both inside and outside of AstraZeneca, that could help innovation and transformation.

  • See opportunities to improve the Service Offering of Strategy and Performance, or to help improve, standardise or transform the way that IT delivers.

  • Drive a continuous improvement approach and develop culture of collaboration and partnership across both S&P and IT as a whole.

  • Align all the areas of Strategy and Performance so that there is a seamless customer interaction and shared information flow.

  • Create and design appropriate measures, evaluate metrics and outputs and report on business performance and trends so that ITLT understand business performance against key indicators, risks and actions to mitigate risks

  • Create and lead the scorecard creation for the functional leadership team, ensuring that the measures are aligned to the strategic business priorities and provide a realistic overview of business performance against targets

  • Support the implementation of Key IT Initiatives to drive organisational change and improve business performance.

  • Lead the development and implementation of solutions to problems identified through analysis and data driven insights

  • Communicate performance and trends to ITLT to identify risks at the earliest stage possible


  • Functional leadership as the key interface and source of management of business performance against key indicators, areas of risk, and actions to mitigate risk

  • Functional leadership and wider IT team to create and own a Performance Improvement approach and to drive the implementation of a performance management culture based on effective measurement & continuous improvement


  • Progressive experience in Consulting, IT business or financial management

  • Progressive experience leading multi-functional teams and building consensus and influencing senior partners.

  • Demonstrated ability to lead change, transform organisational operations and drive alignment

  • Experience with benchmarking/scorecards and reporting

  • Solid skills using the suite of Microsoft Office products


  • Strong customer service orientation

  • Have an entrepreneurial attitude and search for new opportunities.

  • Have strong Critical thinking and reasoning skills

  • Ability to transform ambiguity into clarity

  • Ability to influence senior stakeholders without authority

  • Very comfortable with reporting and communicating to all levels of management

  • Strong data analytics capabilities

  • Strong change management (including a solid understanding of human centred change) and problem solving skills

  • Ability to work well in and across diverse, global teams and demonstrable ability to influence others to achieve positive outcomes

  • Excellence in driving process performance and efficiency improvements (Six Sigma certification a plus)


At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and spark your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. We foster an inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.


We’re a network of entrepreneurial self-starters who contribute to something far bigger. There’s a diversity of expertise in our Technology group that’s unique to AstraZeneca – it allows us to dive deep into exploring new leading-edge technology. We enable AstraZeneca to perform at its peak by delivering world-class technology and data solutions. Our work unlocks the potential of science. We optimise and evolutionise AstraZeneca by maximising efficiencies and finding new ways to drive productivity. From automation to data simplification.

We’re not afraid to take owner ship and run with it. Empowered with unrivalled freedom. A place to be open and transparent – we speak up, think creatively and share ideas. Our diverse contributions help us to make better decisions. But we have a constant drive to innovate, and an appreciation for high standards. It takes challenging the status quo to add value in our ever-evolving environment. We love it here because put simply, we make a meaningful impact.


Are you already imagining yourself joining our team? Good, because we’d love to hear from you! Click the link to apply, and we’ll be in touch as soon as we can.


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AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

AstraZeneca requires all US employees to be fully vaccinated for COVID-19 but will consider requests for reasonable accommodations as required by applicable law.