Director Content Management

AstraZeneca UK

Location: Cheshire East, Gaithersburg, Maryland

Job Type: Full time


This opportunity is available at our Gaithersburg, MD (USA), Gothenburg (Sweden), Macclesfield (UK) and Barcelona (Spain) locations.

Would you like to apply your expertise to transform how we develop medicines and change patients’ lives in a company that follows the science and turns ideas into life changing medicines? Do you thrive on working flexibly at the forefront of science and technology in a rapidly changing global environment? Fancy the chance to deliver patient centric, sustainable and efficient solutions at scale across our portfolio in partnership with patients, healthcare professionals and our R&D teams? Then AstraZeneca Digital Health R&D might be the place for you!

Digital Health R&D’s ambition is to transform Clinical Development and Healthcare Delivery, powered by digital, science and partnerships, to deliver the healthcare outcomes and experience that patients care about the most. Digital Health R&D is reimagining how we work to position AstraZeneca as an industry leader, making the development & delivery of new medicines easier. We’re doing this by harnessing the latest digital innovations working with patients, clinicians and our teams to design and build the technology and working practices at scale.

We are accelerating our transformation efforts to ensure we deliver the best in leading-edge technology capabilities to keep us at the forefront of future drug development.

The Digital Patient Health & Innovation function is part of Digital Health R&D and works across 4 key areas by defining our digital health strategies, developing and deploying novel endpoints as well as digital patient solutions to support our full R&D clinical development and commercial drug portfolios in partnership with R&D and IT teams. Our mission is to:

  • Transform clinical development, through development of patient and site centric digital solutions that improve access to clinical trials for all patients, whilst delivering faster and more efficiently for both site and sponsor

  • Improve outcomes for our patients and trials through remote data collection and patient support, providing enriched data sets to support regulatory submissions and differentiated labelling

  • Partner with the healthcare industry to determine how digital technologies can improve diagnosis, access to treatments and outcomes for patients with CKD, Heart Failure and COPD, including remote diagnosis tools and multi-modal healthcare data and AI approaches

  • Optimise real world medication use by patients and deliver digital interventions to improve clinical outcomes with our medicines

The Director Content Management will lead a team of Content Managers to deliver and implement content management strategies, optimized processes, and excellent delivery to support both core product development and study deployment. The role will work with other content related SMEs to deliver a content strategy for development and implementation as well as re-use of content in DPS products. The role will work closely with technical specialist around digital content management systems and digital asset management processes.

Your key accountabilities will be:

  • Lead the Content Managers and assign relevant resources and skills to the relevant development squads or Study onboarding teams.

  • Develop and optimize our content management process and to be efficient and a high degree of re-usability between studies/products

  • Secure high-quality deliveries from the Content Management community into product development and deployment

  • Define and agree technical requirements for content related systems like CMS, DAM, etc

  • Collaborate with SMEs to develop and deliver a Content Strategy

  • Responsible for stimulating conceptual thinking and creativity and challenging the status quo for continuous improvement.

  • Maintain a deep understanding of business needs and users’ needs to craft the processes, solution and prioritise improvement needs associated with Content Management.

  • Take on all aspects of Line Management including Recruit, Retain & Develop personnel and Manage performance including feedback and rewards

  • Resource planning and assignment of task in group

  • Support DPS Technology LT with input and develop the Product development capabilities in the organisation

  • Facilitate skills and capability training to personnel to support their development

  • Ensure personnel have been trained and work within compliance of ethics, company policies and standard procedures

  • Role model and embed a performance driven culture and coach staff for optimum performance

  • Develop and nurture capabilities of our present and future AZ leaders

  • Provide expertise and direction to support direct reports with proactive problem/risk identification, solution building and issue resolution to facilitate achievement of objectives on time and to appropriate quality

  • Lead and/or co-lead major initiative(s) for process improvements

  • Promote and encourage innovation and creativity

  • Ensure quality and compliance to External Regulations and AZ Standards

  • Work across the Hubs to develop global efficient ways-of-working

  • Provide expert input into functional and cross-functional global processes

Minimum Qualifications:

  • Bachelor’s degree with 5 years or more experience in a Content Management position ideally from a start-up environment

  • Great understanding of the Product development process and deployment of digital solutions to clinical trials.

  • Well-developed Project Management skill to be able to support and develop staff.

  • Knowledge about Clinical trial delivery

  • Knowledge of GCP, 21 CFR part 11, relevant guidelines ISPOR, ISOQOL, FDA, EMA

  • Documented leadership skills in a product development organization

  • Knowledge of marketing principles (SEO, audiences, tone of voice and content types)

  • Ability to work collaboratively in a cross functional setting with internal as well as external partners

  • Ability to challenge the status quo, take ownership and holds self and others accountable

  • Senior Stakeholder management skill with together with proven negotiation, collaboration, and interpersonal leadership skills

  • Effective problem and conflict solving skills

  • Excellent written and verbal communication skills, with the ability to deal with ambiguity and create clarity

  • Passion for Customers, representing the needs of multiple customers in decision making.

Desirable Qualifications:

  • Thrives in a fast-paced work environment, comfortable with complexity and uncertainty at times, lots of humour, dedication to deliver outcomes and motivated by the opportunity to rethink our approach to healthcare.

  • Good understanding of digital ecosystem, digital project management, content management, Content Management Systems (CMS) and Digital Asset Management systems (DAM)

  • Comfort and skills operating in a heavily matrixed organizations with excellent skills and intuition to manage the needs of various partners.

  • Ability to rapidly grasp concepts and excellent ability to handle complexity by simplifying it and providing clear directions to the team

  • Ability to manage and influence strategically and persuade tactfully, to acquire desired outcomes while maintaining effective, positive, organizational relationships

  • Comprehensive understanding of dynamics affecting the pharmaceutical industry and needs for transformation

  • Experience with implementing or the migration of digital content systems.

  • Experience in working with the following software: Jira, Miro and Figma.

  • A strong passion for Health and or working within a Life Science industry

  • Ability to work globally including international travel

Why AstraZeneca

At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential. Join us on our journey of building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together. Interested? Come and join our journey.

So, what’s next?

Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it’s yours.

Where can I find out more?

Our Social Media, Follow AstraZeneca on LinkedIn

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Date Posted


Closing Date


AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

AstraZeneca requires all US employees to be fully vaccinated for COVID-19 but will consider requests for reasonable accommodations as required by applicable law.

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