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Veeva/Salesforce Solution Architect

AstraZeneca UK

Location: Cheshire East

Job Type: Full time


Veeva/Salesforce Solution Architect


Competitive Salary and Benefits

Close date: 6th September 2023

Do you have expertise in, and passion for, Veeva or Salesforce? Would you like to apply your expertise to impact a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!

About AstraZeneca

AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious disease. But we're more than one of the world's leading pharmaceutical companies.

Job role

As part of AstraZeneca's IT transformation program, Veeva customer relationship management (CRM) platform has been deployed to 35,000+ users in 70+ countries globally to improve field user efficiency. We are looking for a Salesforce/ Veeva CRM senior solution Architect to join our multifaceted Centre of Excellence team and lead design and build of releases and projects on the Veeva CRM platform and related applications/integrations. In addition, this role will be required to provide technical leadership across multiple IT products and release trains and handling 3rd party contracted suppliers require direction on delivery processes.

Key accountabilities

  • Maintain deep solid understanding of Veeva and Salesforce platforms/products/infrastructure aligned with their development assignments
  • Serve as an internal consultant for IT and business partners across regions and business areas (Commercial, Medical)
  • Identify platform exploitation and innovation opportunities across the enterprise
  • Socialise new or unused Veeva/SFDC platform features with business and identify exploitation opportunities
  • Actively promote new platform features and drive adoption
  • Run assessments / POCs for new initiatives
  • Generate innovation ideas and build cases for new features
  • Participate in business requirement gathering and design activities with business & IT partners
  • Lead delivery activities through Design / Build / Test / Deploy phases for regular releases and key Veeva platform initiatives
  • Understand e2e CRM ecosystem and Provide technical and functional oversight on configuration, customization, MyInsights UX development for Veeva releases and projects
  • Provide technical expertise on integration technologies to release and project teams working on the development, implementation, maintenance and improvement of Integration designs and solutions
  • Generate and implement ideas to simplify / streamline our integration landscape
  • Lead, mentor and coach the AZ Application Development team based in Chennai to increase efficiency and quality
  • Provides technical expertise to peers and 3rd party development suppliers to ensure consistency in alignment to AZ IT and Commercial IT standards and processes
  • Works with platform delivery resources to ensure validation of business and functional requirements as part of product and platform development responsibilities
  • Provides input into and when required, handle vendor or supplier proposals, coordinate supplier selection
  • Evaluate and demonstrate accountability for onboarding and launch of new technologies / application features and influence recommendations for technology and business strategic roadmaps
  • Lead / Influence Product Release Roadmap against AstraZeneca's interests from the product
  • Help refine business requirements, set priorities, manage expectations, resolve issues, and work with the other members of the technical team to deliver innovative solutions.
  • Collaborate with Business partners and Capability leads to co-create functionalities with strategic markets with a view to scale globally
  • Demonstrate in depth understanding of the application development processes of AstraZeneca's implementation of the product.

Continuous Improvement and Innovation

  • lead continuous improvement opportunities within platform and product level backlogs
  • Identifies new hardware/software technologies to fit specialised business needs and configurations
  • Identify issues with current processes and provide feedback on proposed changes to improve efficiency of IT
  • Generate innovation ideas and create cases for new features
  • Influence product roadmap with new innovations and ideas

Required skills & experience

  • Degree level education in computer science or similar
  • Veeva CRM, Vault Certified professional with extensive hands-on experience in Global solutions
  • Salesforce Platform Certified and expertized in sophisticated custom solutions and new capability design
  • Experience in integration technologies & skills - Snaplogic ,MuleSoft
  • Experience on AWS and Java is added benefits
  • Expert in Business and Partner management
  • Prior experience in an Information Services/Information Technology environment with good eye for business
  • Demonstrable experience of maintaining relationships with 3rd party suppliers
  • Experience with multiple different types software risks
  • Evidence of designing, shaping and implementing innovative solutions and driving any changes
  • Ability to interpret and communicate technical information into business language
  • Expertise in Agile Software Development techniques and Methodologies
  • Expertise in Web and Mobile Application Engineering
  • Expertise in application design patterns and processes
  • Expertise in Continuous Integration and Deployment methods delivered as part of an agile team


We're a network of entrepreneurial self-starters who contribute to something far bigger. There's a diversity of expertise in our Technology group that's unique to AstraZeneca - it allows us to dive deep into exploring new pioneeringe technology. We enable AstraZeneca to perform at its peak by delivering world-class technology and data solutions. Our work unlocks the potential of science. We optimise and evolutionise AstraZeneca by maximising efficiencies and finding new ways to drive productivity.

From automation to data simplification. We're not afraid to take ownership and run with it. Empowered with unrivalled freedom. A place to be open and transparent - we speak up, think creatively and share ideas. Our diverse contributions help us to make better decisions. But we have a constant drive to innovate, and an appreciation for high standards. It takes challenging the status quo to add value in our ever-evolving environment. We love it here because put simply, we make a meaningful impact.

Technology at AstraZeneca is a home for purposeful disruptors!