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Key Account Leader CROs – Evinova

AstraZeneca UK

Location: Leicestershire

Job Type: Full time


Transform billions of patients’ lives through technology, science, data, and innovative ways of working. You’re passionate about customers and patients, disruptive, decisive, and transformative. Someone who’s excited to use technology to improve patients’ health. We’re building a new health tech business – Evinova, at a global scale. Evinova delivers market-leading digital health solutions that are science-based, evidence-led, and human experience-driven. Sensible risks and quick decisions come together to accelerate innovation across the life sciences sector. Be part of a diverse team that pushes the boundaries of science by digitally empowering a deeper understanding of the patients we’re helping. Launch monumental digital solutions that improve the patient experience and deliver better health outcomes.

Together, we have the opportunity to combine deep scientific expertise with digital and artificial intelligence to serve the wider healthcare community and create new standards across the sector.


Evinova is a health-tech business, accelerating the delivery of better health outcomes by propelling the life sciences sector forward in digital health, from the inside. Through our application of science-based expertise, evidence-led rigor, and human experience-driven insight, our digital solutions are deliberately designed so that everyone can reach better health outcomes together. Evinova is a separate health-tech business within the AstraZeneca Group.

Our History

  • We made strategic investments in digital health to improve patient experience and accelerate getting new medicines to patients.

  • Digital transformation is happening at pace within the healthcare industry, but we experienced first-hand that there were gaps in terms of the solutions currently available, which were not fully meeting the needs of patients, clinical trial sites, or sponsors.

  • We recognized that the sector needs mature, established solutions that seamlessly integrate different elements into long-lasting solutions. So, we decided to do something about it.

  • We originally invested in creating a portfolio of novel digital solutions to accelerate our drug portfolio and improve our patient and site experience and outcomes, with demonstrated benefits (

  • We now see the opportunity to combine our scientific leadership with the digital expertise and technologies we have developed to offer a range of digital health solutions to the industry.

  • We are therefore establishing an independent health-tech business with the long-term backing of AstraZeneca – Evinova– to bring these solutions to market at scale.

  • In so doing, we are focusing on the huge potential for digital health to transform our collective effectiveness and fundamentally improve how new treatments are developed and how people are diagnosed and treated.

Role Summary:

  • The Key Account leader CROs of Evinova, will report to the Chief Commercial Officer.

  • The Key Account leader has overall accountability for new relationships of commercial sales for Evinova with critical strategic collaborations, operational delivery, and follow-up and ensuring process improvements are put in place to excel in customer success.

  • S/he will lead the overall key account strategy for Evinova with CROs. Covering the long-term business collaboration, ensuring onboarding of new studies into the solution are delightfully planned, and proactively managed, and driving an excellent experience from onboarding, to inflight studies to study closure, planning for excellence, and continuously reviewing feedback from customers to ensure the experience continues improving and is a critical differentiation as part of the service provided for Evinova.

  • Leading in a dotted line way the resources supporting the accounts, ensuring they are up to date with the information related to the strategic collaboration, strategic needs, timelines, and contractual requirements to plan and deliver on time and with excellent customer experience.

  • Monthly provide updates both to key accounts and internally on progress so far and critical plans going forward.

  • Growing strategic collaboration through excellent service and new opportunities.

Major Duties and Responsibilities:

  • Defining and leading the commercial sales and input to marketing strategy development globally for Evinova, business development activities to identify new leads, ensuring marketing activities are in place, and landing sales to grow the entity from external revenue.

  • VP of Business Development will be responsible and accountable for key decisions related to customer segmentation, pricing, and providing critical input to product strategy and roadmap prioritization.

  • Lead the execution of the commercial strategy with the new organization setting up vision and direction, as well as leading the marketing and sales function.

  • Lead the Commercial efforts to develop strategic collaborations with large CROs, Pharma companies, and Biotech companies. Including revenue and contribution targets by year. Contracting and pricing.

  • Setting up the new global entity externally from a marketing perspective including online presence, conferences, and round tables of senior executives to ensure the external presence is enabling revenue generation.

  • Ensure products are leading in the industry, both those already developed and new ones.

  • Solving issues and handling risks as they relate to customers.

  • And ensuring that customer services and customer operations are in place, therefore leading the full end-to-end customer journey from sale to support.

Required Skills, Knowledge and Experience:

  • Bachelor’s degree in a relevant degree with 7 years of experience

  • Inspiring leader well-known in the industry with extensive experience in software sales and delivery of commercial value.

  • Significant experience in customer key account activities in this sector, software for pharma.

  • Exceptional network and relationships, well recognized and reputation.

  • Significant experience in commercial and operational management.

  • Extensive experience bringing innovation to solve complex and multi-dimensional issues from an operational, technical, financial, and human perspective.

  • Showed leadership in driving successful teams with new capabilities.

  • Proven ability to influence at the most senior level in external organizations.

  • Confirmed experience driving global change in complex organizations.

  • Significant knowledge and experience in sales, marketing, and operational delivery.

  • Organizational agility -- builds consensus through formal and informal channels and relationships; organizationally savvy

  • Passionate to improving patients' experience and outcomes

  • Customer focus -- dedicated to meeting the expectations and requirements of internal and external customers

  • Integrity and trust – an unwavering commitment to "doing the right thing"

  • Bringing new and revolutionary knowledge of the external market and techniques

Why Evinova (AstraZeneca)?

Evinova draws on AstraZeneca’s deep experience developing novel therapeutics, informed by insights from thousands of patients and clinical researchers. Together, we can accelerate the delivery of life-changing medicines, improve the design and delivery of clinical trials for better patient experiences and outcomes, and think more holistically about patient care before, during, and after treatment. We know that regulators, healthcare professionals, and care teams at clinical trial sites do not want a fragmented approach. They do not want a future where every pharmaceutical company provides its own, different digital solutions. They want solutions that work across the sector, simplify their workload, and benefit patients broadly. By bringing our solutions to the wider healthcare community, we can help build more unified approaches to how we all develop and deploy digital technologies, better serving our teams, physicians, and ultimately patients. Evinova represents a unique opportunity to deliver meaningful outcomes with digital and AI to serve the wider healthcare community and create new standards for the sector.  Join us on our journey of building a new kind of health-tech business to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering cutting-edge methods, and bringing unexpected teams together. Interested? Come and join our journey.

So, what’s next!

Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.

Where can I find out more?

Date Posted


Closing Date

09-Apr-2024Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.
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