This hybrid role offers a great balance of home and office working. You’ll join your colleagues in our London office between one to two days a week, when needed.
As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be.
Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives.
At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together.
Joining us as a Senior Marketing Manager
You will play a key role in developing and delivering B2B, B2B2B and B2B2C marketing campaigns and customer communication journeys that drive customer engagement, live connections and commercial performance. Working closely with Sales, Customer Operations, Data & Insights and strategic partners, you'll use insight-led decision making to optimise campaigns, improve customer experiences and deliver measurable results.
You’ll receive a competitive salary, and a performance related bonus.
This is some of what you can expect to be doing:
- Deliver and optimise multi-channel marketing campaigns that drive customer engagement and commercial performance
- Manage customer communication journeys, including installation and migration programmes
- Create customer-focused marketing communications and campaign content
- Partner with ISP customers, strategic partners and internal stakeholders to deliver marketing activity
- Use campaign data and insights to measure performance and identify improvement opportunities
- Manage multiple projects and stakeholders to deliver activity on time and to plan
What you’ll bring to the role:
We're looking for an experienced marketing professional with strong campaign management, stakeholder engagement and communication skills, who is comfortable working in a fast-paced environment and using data to inform decisions.
You’ll also have:
- Experience delivering multi-channel marketing campaigns and customer journeys
- Strong stakeholder management and relationship-building skills
- Excellent communication and copywriting abilities
- Data-driven, with experience analysing performance and identifying improvements
- Able to manage competing priorities in a fast-paced environment
- Collaborative and proactive, with experience working across cross-functional teams