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Network Optimisation Supervisor


Location: Glasgow City

Job Type: Full time


As the fastest-growing fibre network in the UK, you could say we’re changing things up. Not only are we unlocking the digital potential of an entire nation, but we’re also constantly evolving, to give our people the most seamless employee experience possible. We’re doing this by creating a sense of purpose among our teams and offering career development opportunities the like of which has never been seen before. We’re a company that cares about people, places and new possibilities. Could this be the fresh start you’re looking for?

What makes CityFibre different from any other Telecoms company? How we treat our people. Just as we aim to make everything super easy for our customers, we aim to do the same for you, in your career and outside work. Our hybrid working structure as well as our learning and development function allow you to bring your best-self to work every day and grow your career in any way you want it. This is an environment that encourages change and fosters innovation. Anyone can make a difference at CityFibre, so what’s stopping you?

A rewarding career

If you’re going to be changing it up, you deserve to be looked after. That’s why we’re offering a salary of up to £41,000 depending on experience and a £4,800 car allowance. On top of that, you’ll be able to enjoy plenty of benefits like 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare to name just a few.

How can you change it up?

We’re not looking for you to tick all the boxes, we’re looking for the right mindset and enthusiasm. If you think you’re right for the role, we want to hear from you.

As a Network Optimisation Supervisor, you will be playing a crucial role in our goal to make a faster, better connected, fully fibre future. You will be supervising build works that primarily take place in private streets, helping us to optimise the network for a super connected society. Your main responsibility will be overseeing the dozens of projects across your allocated region, ranging from a small 5m trenching activity to delivery of a full primary node, and everything in-between. Day to day, this is what you can expect to be doing:

  • Managing all OR NOI, NAs and whereabouts for the region
  • Taking ownership of all GIS records updating both via self-perform or coordinating with the relevant teams
  • Overseeing, auditing and signing off reporting on all Small Works (both before and after works that are taking place)
  • Running regional projects that are focused on achieving on-time and quality delivery
  • Accurately reporting defects in which works are found to be sub-standard

What will you bring to the role?

For this role, you will need to be an accredited New Roads and Street Works Act (NRSWA) Supervisor/Operative. You will need to have delivery experience in a telecommunications environment as well as have a proven track record in working on large quantities of multi-site projects. Alongside this, you will also have to demonstrate a good understanding of telecoms technology as well as fibre optic networks. You will bring some of the below to CityFibre with you:

  • Excellent working knowledge of Microsoft office tools such as Word, Excel, PowerPoint and Visio.
  • An understanding of the CDM regulations and MDU specific regulations
  • Ideally, experience with CRM systems such as Salesforce

If you’ve just found yourself nodding and thinking, ‘I can do that!’, things are about to get exciting.

Our unique culture

So that’s the role, now let us tell you a bit more about life at CityFibre. We’ve built a diverse, inclusive and authentic workplace that offers anyone the chance to grow a new career. We’re a Times Top 50 Employer for Women, have partnerships with Work180, Vercida and Disability Confidence, just to name a few – it inspires us day-to-day. The foundations of our teams are rooted in respect, development and continuous support. Our people are already changing it up, are you ready to join them?


CityFibre is committed to providing equal employment opportunities to individuals from all backgrounds, including ethnicity, gender, sexual orientation, gender identity, religion, age, family status and disability. We recognise that everyone is an individual with a wide range of experiences and perspectives and believe this diversity of thought is what makes CityFibre special.