Please note this role requires travel, and therefore a fully expensed van is included.

Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to enjoy life in full flow. To do this, we make sure that our people’s voices are heard, their ideas are welcomed, and everyone is given the opportunity to make a real impact.

We’re a Times Top 50 Employer for Gender Equality; are endorsed by WORK180; have pledged our commitment to the Armed Forces Covenant; and are a Disability Confident Employer. Working together with our Employee Networks, we’re committed to changing the industry for everyone.

What you can expect from us

Everyone at CityFibre has an important part to play, and we reflect that in our benefits. With a competitive salary depending on experience + an expensed van, when you join us, you’ll also enjoy 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare.

How you’ll change it up

As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.

Day to day, this is what you can expect to be doing:

• Leveraging your hands-on experience with fibre, to manage and maintain network performance.
• Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service.
• Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently.
• Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service.
• Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required

What will you bring to the role?

You'll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You'll also bring the following:

• Core network fault finding problem solving skills
• Experience of auditing safe systems of works
• Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
• NRSWA – units 2 and 10
• SA001 and SA002 Smart Awards

We’re looking for people who don’t settle for ‘good enough’ and push things forward. If you’ve just found yourself thinking, ‘I’d love to do this’, we want to hear from you. Let’s change it up.

If there’s any additional support or adjustment you require in the application process to help you achieve your best, please get in touch by emailing careers@cityfibre.com. We’re here to support you in changing up your career.