Management System Principal
Job Type: Full time
About the job
This role is located within the Chief Executive Office and specifically the Risk, Assurance and Governance (RAG) team, which is where the management system team sits.
The Management System Principal is part of the management system team and is a key role responsible for maintaining, developing and improving Dstl’s ISO 9001 certified Management System (MS) in accordance to business needs.
The MS describes the policies and business processes which demonstrate Dstl’s quality approach to conducting business activities. This is mainly achieved through collaboration and engagement with key stakeholders; thereby ensuring that information about how to conduct activities is available, accurate, and accessible and equality impact assessed (where necessary).
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
In this role you will:
- Fulfil the responsibilities of every member of Dstl Staff;
- Develop, maintain and improve the management system for the benefit of the business whilst ensuring policies, processes and procedures are accurate (based on information given) and accessible to all Dstl employees;
- Maintain the MS host platform collaborating with Digital colleagues to ensure fitness for purpose, implementing improvements for the longevity of the MS and business requirements;
- Collaborate, support and assist Process Owners and Stewards to deliver effective quality and process management in accordance to the Business Process Governance Framework;
- Work with the MS Team timescales to manage and deliver change request in a timely manner ensuing accurate information is published and communicated to the business;
- Manage and maintain the process review cycle through collaboration with Process Owners and Stewards;
- Work with colleagues to improve process governance standards;
- Foster good relations, advocate diversity & inclusion, through proactive engagement with stakeholders and/or appropriate fora.
We are looking for someone who has:
- Experience and knowledge of ISO 9001:2015;
- Experience and knowledge of process design and specifications;
- Proven ability to engage with a diverse range of stakeholders and who enjoys building new relationships whilst maintaining existing relationships;
- The ability to influence stakeholders and advocate the benefits of a management system whilst conveying these in a simplistic manner for the wider benefit of the business;
- A methodical and structured approach when reviewing changes and updating information.
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Changing and Improving
- Delivering at Pace
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial: An excellent pension scheme starting from 26% employer contribution (find out more here). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working: Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team firstname.lastname@example.org and we will do all we can to support you.
Sifting to be held week commencing 4th December with successful applicants being invited to attend an interview on 20th December either online via MS Teams or face to face at one of Dstl's sites.
Feedback will only be provided if you attend an interview or assessment.
This job is not open to candidates who hold a dual nationality.