About the role
The baggage environment is a busy and complex area with a high level of computer controlled equipment.The baggage controller will ensure that the hold baggage system maintains 100% baggage screening in line with DFT standards, the baggage controller is critical in ensuring the effective operation of the airport baggage system.
The role of the Baggage Operations Controller is to make decisions and act on operational issues for Departures and Arrivals Baggage Systems to ensure the continuity of the baggage operation. This position involves working on a rostered shift basis and requires flexibility to support the operation.
About the Recruitment Process
For successful candidates, this will be a one stage interview process, with our Baggage Operations Manager, Senior Airside Manager and a member of our HR team. They will discuss your experience, motivations in applying for the role and some competency based questions.
You can find out more about our interview process and some example questionshere.
- Ensure compliance with company health, safety and environmental policies, taking personal responsibility for employing safe and secure working practices to minimise risk to self, work colleagues and stakeholders. Participate in risk assessments and other safety working groups as requested.
- Ensure the continuous flow of baggage from check in to baggage handling agents through the departures baggage handling system by monitoring various Management Information Screens, reacting to any faults, clearing bag jams, and other baggage and system related faults.
- To carry out Planned Preventative Maintenance on conveyors and other baggage hall systems and report any faults to Engineers via 5555 fault line.
- Ensure all daily checks are carried out on operational equipment and monitoring systems before scheduled check in.
- Communicate effectively with all airport stakeholders to ensure all faults are accurately recorded and attended by the correct teams.
- Be a team member in an environment where teamwork is key.
What we're looking for
- This role requires the successful candidate to obtain a Counter Terrorist Check, so you must have been living in the UK for the last 3 consecutive years
- Knowledge of mechanical engineering is essential.
- A technical qualification would be advantageous.
- Good computing skills are essential, and able to manage various computerised systems.
- A good knowledge and understanding of health and safety requirements.
- Demonstrate initiative, drive and flexibility, self–motivation and strong time management skills.
- Knowledge of Airport Security systems is desirable.
- Experience of working in an automated equipment environment is preferred.
- There will be some requirement within this role to lift and carry heavy objects in line with manual handling training.
- Pension scheme- employer contributions can be up to 7%
- 256 hours holiday, based on full time roles, increasing with service
- Annual discretionary bonus
- Supporting your health and wellbeing- private healthcare after 1 years’ service, access to our Employee Assistance Programme and occupational health services
- Free car parking on site and when you go on holiday
- We offer a range of other benefits, find out morehere
Why EDI?
We are Edinburgh Airport, where Scotland meets the world. The success of the airport comes down to our people, and you can help us deliver even more big days for our passengers and colleagues. The development of your career is important to us, and we’ll support and encourage this every step of the way. We offer in-house and external training, both role specific and based on your objectives.
As a business we’re driven by our values – they’re at the core of our culture and everything we do. We will ask questions based on our values during your interview, as we’re looking for people who will demonstrate these values day-in, day-out. So if this sounds like you, apply now and get ready for your career to take off.
As a Disability Confident Leader, we are committed to ensuring applicants with a disability can participate fully in our recruitment process. Please let us know in your application form if you require any adjustments, such as parking arrangements or alternative methods of communication.
We work with Inclusive Employers, who are a leading organisation for employers committed to prioritising inclusion. We are supported by them through leadership workshops, a variety of resources and webinars, demonstrating our commitment to an inclusive workplace and ensuring all our employees feel valued. This partnership is part of our wider Diversity and Inclusion strategy, and you can find out morehere.
We give colleagues the opportunity to engage with different people and projects, within our business and beyond. You can get involved in a variety of differentemployee groups, including Diversity, STEM, Wellbeing, or create your own community - it's important to us that you can share your interests and be yourself at work.