Reporting to the Airside Support Unit (ASU) Team Manager, the ASU Operative is responsible for providing a great service, by providing an efficient coaching operation to all airport users, as well as working interactively with the Duty Team.
- Provide customers with an excellent Ambulift service
- Potentially drive the multiple vehicles within our fleet including coaches, sweepers, trolley vehicles and winter operations vehicles
- Carry out Airside/Landside sweeping to meet H&S and CAA Requirements
- Ensure SLA, SOP’s, CEN, CED and TBT are read and understood
- Carry out snow clearing duties during winter operations
- Be able to act on their own initiative and prioritise their work; monitor and liaise with ground handling agents and other Airport users to provide an efficient Ambulift/coaching operation.
- Assist when required with allocation of coaching, sweeping, Ambulift jobs etc, as and when required, with the aid of the IT systems in place
- We are open 365 days per year and a 24-hr operation, so applicants must be able to work shifts
- Excellent team working and communication skills
- Excellent customer service skills
- Sound interpersonal skills
- Basic IT skills (successful candidates will be required to use our systems including but not limited to Iauditor, e-learning and our intranet Gate 8)
- Ability to work on own initiative
- Full UK driving licence
- Applicants must hold the CAT C licence. CAT D and CAT C+E are desirable and you may be expected to work towards these if successful for the role
- Applicants must hold a current Certificate of Professional Competence
Framework and Boundaries
- Health and Safety is always a priority
- Work is undertaken in outside areas regardless of prevailing weather conditions
- The working environment is varied but will include a high degree of customer contact. This will always require a smart appearance and a polite and professional approach
- Uniform and PPE to be worn at all appropriate times
- Ensure no misuse of ID and driving permit, within the boundaries of the Airside pass procedure. Ensure any issues with your DVLA driving licence is flagged up to the relevant people, in this case your Team Manager
- Pension scheme- employer contributions can be up to 7%
- Annual discretionary bonus
- Supporting your health and wellbeing- private healthcare after 1 years’ service, access to our Employee Assistance Programme and occupational health services
- Free car parking on site and when you go on holiday
- We offer a range of other benefits, find out more here
Why EDI?
We are Edinburgh Airport, where Scotland meets the world. The success of the airport comes down to our people, and you can help us deliver even more big days for our passengers and colleagues. The development of your career is important to us, and we’ll support and encourage this every step of the way. As a business we’re driven by our values – they’re at the core of our culture and everything we do. We’re looking for people who will demonstrate these values day-in, day-out. So if this sounds like you, apply now and get ready for your career to take off.
Building a diverse workforce that is inclusive and accessible to all is a priority for our business. As part of this journey, we are proud to be the first UK airport to be endorsed by WORK180. They only recognise great employers for all women. Find out about our policies on our WORK180 employer page.
As a Disability Confident Leader, we are committed to ensuring applicants with a disability can participate fully in our recruitment process. Please let us know in your application form if you require any adjustments, such as parking arrangements or alternative methods of communication.