Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK.

In the UK the Freightliner Group operates under a number of legal entities including Freightliner Group Ltd, Freightliner Heavy Haul Ltd, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.

Purpose of the Role:

• To carry out performance and finance related workloads efficiently and effectively, complying with SCO contractual obligations, industry processes and SOX compliance.
• Ensure that all late starts and performance issues are fully investigated and subsequent attribution agreed with Network Rail in line with agreed contractual timescales, liaising with industry contacts as necessary. Ensure that all figures and financial documents are accurate and comply with customer contract and internal regulations.

Main duties and responsibilities:

• Work as directed by the Head of Performance and SCO to ensure all delays and performance issues are investigated and agreed with Network Rail within agreed timescales.
• Compile performance reports for both internal and external usage on a daily, weekly and periodical basis.
• Collate performance statistics for Basford Hall LDC for all freight traffic to identify root causes of recurrent performance issues.
• Analyse issues and converse with customer to identify solutions. Examination of Network Rail performance documentation. Cross referencing with internal operational reports to mitigate any delay attribution or financial penalties where possible to Freightliner Heavy Haul.
• Agree all train delay attributions with the customer in order to produce an accurate charge for each train. Where performance failures are agreed as the responsibility of Freightliner Heavy Haul, negotiate the financial cost of any penalties.
• Liaising as necessary with industry partners and suppliers. Must hit all required deadlines. Work as required to ensure that all duties are carried out

Financial

• Focussed on working within budget parameters.
• Ensure claims are submitted and settled within contractual timescales
• Track and report claim values to Performance, Finance, and other relevant business teams.
• Focussed on continuous improvement to enhance efficiencies and effectiveness in the performance team
• Develop and maintain a reporting suite within PowerBI so that performance and future work bank forecasting data on the SCO contract is available

Health and Safety

• The post holder has a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Co-operation with FLHH and co-workers to help everyone maintain their legal requirements by:
• Taking reasonable care of own health and safety and that of any person who may be affected by your acts or omissions at work. Co-operating with FLHH to comply with health and safety legislation. Carrying out any work in accordance with any training, instruction or company procedure that is relevant to the position. Informing your line manager of any health and safety problems identified by yourself or identified to you by other people. Using any safety equipment provided by FLHH that you have been trained to use in a proper and appropriate manner. All safety critical staff to comply with the Drugs and Alcohol policy RG-GEN 023.

Key job requirements:

• Knowledge of Freightliner operations, railway geography and rail industry structure
• Familiar with train planning software including TOPS/TRUST and NROL planning software.
• Advanced skills in building and maintaining Excel spreadsheets
• Competent in building and maintaining reports in PowerBI
• Ability to convey financial information clearly to non-financial stakeholders.
• Experience of negotiating with other stakeholders
• Demonstrated experience in line management or supervisory roles.
• Self-motivated, able to work unsupervised and take initiative.
• Subject to pre-employment checks:
• Employment references.
• Medical and drug/alcohol screening.
• Successful DBS background checks.
• Ability to deliver in a challenging, ‘flat structured’ environment
• A conscientious, “self-starter” approach to work.

Behavioural Competencies:

• Commitment to work safely, and that it is the first consideration in everything that we do;
• Ability to remain calm under pressure;
• Maintenance of trust, tact and confidentiality – any breach of confidentiality, pursuit of personal agendas, or expression of opinions not directly related to the requirements of this role will not be tolerated;
• Embrace change and any new challenges, encouraging staff to do likewise;
• Provide a good example to staff by dealing with them in a professional and respectful manner;
• Encourage team members to perform their duties to the best ability;
• Set high standards for safety for each location within your area of responsibility, and an example that staff will feel compelled to follow;
• Awareness of the nature of our customers business requirements and an outward looking focus towards helping them achieve their objectives;
• Exhibits and lives the Group’s core values;

Please note this is not an exhaustive list of your duties and additional duties may be asked of you from time to time dependent on the business requirements.

Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential.

We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles.

In return we can offer competitive pay, excellent benefits, a competitive pension scheme and a rewarding career in an award-winning team.