Train Presentation Team Leader

Join us in keeping our railway shining – inside and out.

We're looking for a motivated and hands-on Train Presentation Team Leader to take pride in delivering the highest standards of cleanliness and customer experience across our fleet. If you're someone who leads by example, brings out the best in others, and enjoys making a real impact every day, we'd love to hear from you.

Why Join Us?

We believe great people deserve great benefits. As part of our team, you'll enjoy:

✨ Final Salary Pension – long-term financial peace of mind
✨ Free unlimited travel on GTR services (plus family leisure travel)
✨ 75% discount on travel with other train operating companies (family included)
✨ Comprehensive benefits package – supporting your wellbeing in and out of work

What You'll Be Doing

As a Train Presentation Team Leader, you'll play a key role in ensuring our trains look their best and are ready to welcome thousands of passengers each day. Your responsibilities will include:

• Leading, supporting, and motivating a team of Train Presentation colleagues to achieve outstanding cleaning standards
• Setting the example by delivering hands-on cleaning duties to GTR's high presentation standards
• Acting as the Site Person in Charge, ensuring safety and smooth operations when required
• Identifying and reporting faults or vandalism using the correct procedures
• Monitoring team performance, conducting audits, and implementing improvements where needed
• Making sure all tasks meet company quality and safety standards

This is a role where your leadership genuinely shapes the passenger experience.

What We're Looking For

We want someone who brings both passion and pride to their work. Ideally, you will be:

• A forward thinker who sees solutions before problems
• Confident and self-reliant, able to make decisions and act independently
• A strong team player who builds positive relationships
• Skilled at gathering and sharing information clearly and effectively
• Someone with excellent attention to detail
• A “can-do”, proactive person who leads with energy and enthusiasm

If you're ready to take the next step in your career and help us deliver a service we can all be proud of, apply today.
Together, we'll keep our trains – looking their best.