An opportunity has arisen for a Delay Attribution Assistant based at Three Bridges (ROC) working Early (0600-1400) and Late shifts (1400-2200) including weekends and bank holidays
Job purpose
To ensure the correct investigation, attribution and reporting of train running delay information.
- Ensure the root cause of all incidents are correctly described and coded so that no incidents go un-investigated.
- Ensure all information fields within an incident are correct and displaying all information (i.e unit numbers, pay numbers etc.)
- Adhere to contractual and internal timescales of attribution.
- Ensure that the correct responsible manager is allocated to each incident based on prime cause.
- Produce periodic reports based on trend data and specific incidents.
- Adhere to the Delay Attribution Principle and Rules (DAPR).
- Follow the correct attribution processes within the GTR Internal Attribution Policy.
- Communicate effectively with internal and external stakeholders.
- Obtain reports to support information added to Bugle.
What we can offer you:
- Final salary pension
- Free travel on GTR and sister groups (family included for leisure)
- 75% off travel on other train operating companies (family included)
- Benefits package
Does this sound like the perfect role to get your career moving?
Apply today or contact our team for more details - full job description attached.