Location: Remote - UK/EU only
Job Type: Full time
See yourself being part of a large, transformational change? This could be the role for you!
Who We Are
At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day. Iress is one of Australia’s largest technology companies and employs more than 2,300 people across Australia, United Kingdom, Africa, Canada, France, New Zealand and Asia.
About the Role
The DevOps Engineer/Consultant is a key player in the specialist Consultancy team who create, maintain and support client implementation pipelines and hosted environments through to Production. This includes support for the ICP hosted environments and live service, as well as providing appropriate expert advice, guidance and support to those clients that self-host.
The role involves working across multiple client projects, may include having responsibility for leading a client workstream and will involve working on client sites as required. Iress has a strong client service ethos and the role will require you to build effective relationships primarily at technical peer level to ensure that the team provides a first class service internally and externally. Responsive to needs from internal and external clients, you will be a key source of advice on all technical aspects of environment and pipeline management, infrastructure, deployment and support.
Your objectives and responsibilities will focus on...
Providing technical consultancy to the clients in respect of all technical, deployment, infrastructure and hosted service.
Actively contributing to the consultancy team initiatives, activities and meetings.
Delivering a strong focus on automation to remove “hands-on” work, enabling speed, scale and quality, supporting Iress Implementation and Engineering teams to deliver and manage Lending solutions to our clients.
Ensuring clients and solutions continue to operate efficiently, maintaining a consistent, high level service and availability of internal and client hosted environments including regular scheduled maintenance, provision of effective monitoring and alerting.
Working with Engineering and Platform colleagues to deliver continuous improvements to the product delivery pipeline and hosted environments.
Contributing to client’s end-to-end design document and maintaining Iress’ infrastructure and hosting solution design documents.
Being the primary point of contact for deployment on and off site activities and provision of technical guidance pre and post implementation.
Leading investigation and resolution of issues and incidents, including triage of technical and environmental issues, escalations and workarounds
To be successful in this role you will…
Have a strong DevOps or SRE background with experience of working as a technical lead and ideally in a client facing role (although not mandatory). You will have detailed understanding of the development and build of enterprise scale multi-tier web based solutions, ideally in a Microsoft .NET environment together with broad experience of the full software & application development lifecycles. You will have experience of Cloud engineering and Infrastructure As Code (AWS preferred), you will have had exposure to Object Orientated development and SOA.
Through your experience you will have developed an empathetic approach to clients and users who experience negative outcomes due to hosting or environmental issues. You will take a pragmatic and pro-active approach to problem solving. You will be analytical and logical who demonstrates flexibility in approach and mind-set. A team player who is comfortable working autonomously, able to handle ambiguity in a dynamic fast paced environment. You will have strong communication and interpersonal skills who is unafraid to challenge the status quo
A Background that includes the following would be beneficial:
Experience of Financial services software products and services
Knowledge of Point of Sale processes and solutions
Experience of Microsoft C# and server-based technologies (MVC/WebAPI/ASP.NET)
Experience of RESTful and traditional Web Services
Experience of RDBMS – Microsoft SQL Server or Oracle and Stored Procedures, T-SQL
Why work with us?
8 paid days per year to extend your weekends + 25 days annual leave
Free on-site gym in our Cheltenham office open 24/7
Equity grants for our top 25% performers
Annual Profit Share when Iress meets its annual profit targets
Casual dress, flexible work policy
Access to learning and development programs through Udemy
3 days’ leave per year for charity initiatives
Global 36-hour hackathon
Starting school leave - 8.5 days of leave to assist your kids with the transition to school
Life Insurance & Private Medical
Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work.