Junior Technical Consultant


Location: Gloucestershire

Job Type: Full time


See yourself being part of a large, transformational change? This could be the role for you!

Who We Are

At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day. Iress is one of Australia’s largest technology companies and employs more than 2,000 people across Asia Pacific, North America, Africa and UK & Europe.

About the Role

As a Junior Technical Consultant - Hosting role is part of the specialist Consultancy team who create, maintain and support client implementation pipelines and hosted environments through to Production. This includes support for our cloud hosted environments and live service, as well as providing appropriate expert advice, guidance and support to those clients that self-host.

The role involves working across one or more client projects or client workstreams and will involve working on client sites as required. A flexible approach to working hours will be required as Production environments operate on a 7 day a week basis, necessitating out of hours and on-call work from time to time to meet business needs.

At this level you will be expected to actively collaborate with key stakeholders to understand, design, and optimise technical solutions, and will play a pivotal role in driving technical excellence across both new and existing customer engagements.

Iress has a strong client service ethos and the role will require you to start to build relationships with client technical and internal client delivery and engineering teams to ensure that the consultancy team provides a first class service internally and externally.

You will be responsive to needs from internal and external clients in good time, and support all technical aspects of environment and pipeline management, infrastructure, deployment and support.

Accountabilities & Deliverables

  • Collaborating with other teams, understanding their problem statements and assisting in managing client releases

  • Actively engage with cross-functional teams to understand, diagnose, and resolve client challenges

  • Help to coordinate and support technical workshops with stakeholders, capturing minutes, and action items, seeing these through to completion

  • Serve as a mentor to Iress Technical Consultants at apprentice levels.

  • Supporting Iress Business and Technical Consultants

  • Working with clients, partners and internal development teams

  • Reviewing and improving internal processes, procedures and technical assurance steps required for delivery of our products and solutions

  • Provision and maintenance of Sales Demo and Sandbox environments as required

  • Supporting the development and maintenance of existing documentation including suitable presentations, documents, white papers and response libraries as required and create new documentation if necessary

  • Point of contact on and off site for technical guidance pre and post implementation

  • Understanding the Iress product set and being able to articulate their benefits to clients

  • Supporting the delivery of Iress products, including:

    • Internally to implementation and application support teams

    • Externally to clients whether Iress hosted or on premise

    • Working with clients to help resolve issues

    • Triage and defect analysis

  • Supporting the deployment processes including

    • Reviewing and suggesting process improvement

    • Implementing changes as recommended where approved

    • Technical ownership of the build process and internal environments as required

    • Managing the associated deployment documentation

    • Providing feedback on implementation and deployment

    • Providing feedback on areas of improvement within the MSO product

  • Helping to ensure that all technical decisions are ratified by the product team

  • Contributing to client’s end-to-end design documents

  • Contributing to Iress solution design documents

  • Responsive to client needs

Core Skills, Knowledge and Attributes

  • Relevant degree or technical accreditation or qualifications.

  • Knowledge of CI/CD pipelines and processes, build and release management toolsets

  • Ability to use building and virtualisation technologies e.g. Docker, K8s

  • Experience in developing scripts in numerous languages to automate frequently performed tasks

  • Familiarity with operating systems (Linux, Windows)

  • Good understanding of automated testing and deployment monitoring tools

  • Mindful of data security and server systems

  • Maintains a ‘Cloud-Centric mindset’ with experience in using the AWS platform

  • Excellent interpersonal skills to nurture the relationship between teams and encourage collaboration

  • Willing to learn new skills and technologies; positive, can-do attitude

  • Original thinker, able to adapt easily to new challenges

A Background that includes the following would be beneficial:

  • Experience of Financial services software products and services e.g. Financial Planning, Wealth Management, Mortgage processing, Credit Cards, Insurance

  • Experience of Microsoft C# and server-based technologies such as MVC / WebAPI and ASP.NET

  • Experience of RESTful and traditional Web Services on Microsoft and non-Microsoft platforms

  • Experience of Web technologies such as JavaScript / JSON, AJAX, HTML(5) and CSS

  • Experience of RDBMS – Microsoft SQL Server or Oracle and Stored Procedures, T-SQL

  • Experience of other application / software architectures, exposure to Object-oriented development and knowledge of Service Oriented Architectures (SOA)

  • Experience in a DevOps / SRE environment, and/or of build/release engineering principles and practices

  • Experience of Cloud engineering and Infrastructure as Code, especially AWS, Terraform, Buildkite, SQL RDS etc

  • Experience of at least 1 project through the full life cycle

  • Understanding of modern technologies and specifically development and build of enterprise scale multi-tier web based solutions, ideally in a Microsoft .NET environment

Why Work With Us?

  • Competitive base salary

  • Hybrid Working

  • Private Medical, Income & Life Insurance

  • Pension Contributions

  • 25 days annual leave plus bank holidays

  • 8 additional paid days per year to extend your weekends

  • Global opportunities

  • State-of-the-art offices

  • Free on-site gym in our Cheltenham office open 24/7

  • Casual dress, flexible work policy

  • Access to various learning and development programs

  • 3 days’ leave per year for charity initiatives

  • Global 36-hour hackathon

  • Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work

Employment Type


Time Type

Full time
You’ve got this!