Job summary:

Are you ready to make a meaningful impact in a dynamic, global environment? As an ICB Data Control Manager, you will help shape the future of data, privacy, Artificial Intelligence / Machine Learning (AI/ML) governance, analytics management and operational risk at JPMorganChase. You’ll join a collaborative, agile team where your expertise is valued, your voice is heard, and your career can thrive. We offer opportunities for growth, exposure to innovative technologies, and the chance to influence firmwide initiatives that matter.

As an ICB Data Control Manager supporting the Chief Data & Analytics Office, you will oversee and enhance the control environment for our International Consumer Business. You will partner with diverse teams to identify, assess, and manage operational risks, ensuring robust governance and compliance. You will play a key role in implementing firmwide programs, driving strategic transformation, and supporting regulatory engagements. Your work will help us deliver safe, innovative solutions for our clients and communities. You will be empowered to lead, collaborate, and grow in a future-focused environment.

Job responsibilities

• Oversee the ICB control environment, ensuring effective risk identification, assessment, and governance.

• Lead the development and management of processes for control issue identification, remediation, and completion.

• Collaborate with the Chief Data & Analytics Office to monitor operational risk and control effectiveness.

• Drive strategic transformation of data and analytics control practices.

• Manage projects responding to firmwide, regulatory, and industry changes.

• Lead and coordinate global regulatory and audit engagements, including exams and remediation.

• Ensure compliance with operational risk standards, policies, and regulations.

• Provide operational risk guidance for new business, products, and initiatives.

• Identify and implement strategic solutions to enhance efficiency and resilience.

• Communicate effectively with senior leaders, regulatory bodies, and cross-functional partners.

• Foster a culture of control, escalation, and continuous improvement.

Required qualifications, capabilities, and skills

• Strong audit, internal control, or operational risk experience.

• Expertise in data risk management, data privacy, analytics, and IT.

• Subject-matter expertise in AI and model risk governance, including Large Language Model (LLM) and Generative AI risk considerations.

• Financial services experience, ideally within retail or consumer banking or corporate and investment banking, with team management.

• Proven ability to identify problems and deliver strategic and tactical solutions.

• Experience conducting risk and control self-assessments and managing operational risk issues.

• Exceptional critical thinking, project management, and analytical skills.

• Ability to address conflicts directly and escalate issues appropriately.

• Excellent verbal, written, and technical communication skills, including strong presentation abilities.

• Ability to perform under pressure and manage competing priorities with tight deadlines.

Preferred qualifications, capabilities, and skills

• Experience in IT auditing, programming controls, or data management and governance.

• Comfortable working in a digital-first environment with agile methodologies and tools such as JIRA and Confluence.

• Management-level experience at a large financial institution, regulator, consulting firm, or retail bank.

• Experience setting up a new retail or digital bank is a plus.