Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Cloud Foundational Services (CFS), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, assessing delivery feasibility, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements.
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
- Participates in defining the product component roadmap and backlog.
- Liaises with customers and internal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines.
- Participates in the quarterly planning process with engineering teams.
- Refines features requests in collaboration with engineering.
- Leads data driven innovation to optimize end to end delivery lifecycle.
Required qualifications, capabilities, and skills
- Significant experience or equivalent expertise in product delivery or a relevant domain area.
- Demonstrated ability to execute operational management and change readiness activities.
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes.
- Experience in product or platform-wide release management, in addition to deployment processes and strategies.
- Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context.
- Experience with Public Cloud Providers & capabilities at an Enterprise Scale - AWS required.
- Domain knowledge or previous experience within Infrastructure or Technology Platforms.
Preferred qualifications, capabilities, and skills
- Google Cloud Platform (GCP) & Microsoft Azure both preferred.
- Proficient knowledge of the product development life cycle, design, and data analytics.
- Working knowledge of Agile methodologies and tools such as Jira, Confluence.
- Experience with AI tools (Copilot, LLM tools).
