Unlock your potential by supporting existing capabilities and product enhancements. Harness your expertise to build pivotal relationships, identify areas of improvement, increase efficiencies, and contribute to key product improvements and the client experience.
As a FX Payments Partnership - Associate/Senior Associate in Cross Currency Payments, you contribute significantly to your team’s success. You work across the organization, build critical relationships with our external partners and internal functional teams, and drive efforts to continually enhance our product offerings.
Job responsibilities
- Run regular calls with our external partners to progress open items, drive projects and raise time-sensitive issues
- Provide partner escalation support for our Operations and Network Management teams
- Contribute to the management of production issues
- Act as internal subject matter experts on our FX partner capabilities to effectively support enhancements and efficiencies
- Execute on strategic deliverables across internal and external stakeholders
- Support the tracking and monitoring of partner performance by Network Management
- Build and maintain working relationships with stakeholders across distinct functions including Product Management, Product Development, Network Management, Operations, Legal, Risk, Compliance and Technology
Required qualifications, capabilities, and skills
- Proven experience or equivalent expertise working in Product, Vendor Relations/Partnerships or Project Management
- Developing knowledge of currency-specific payment requirements
- Experience with global low value and high value payment systems, real-time payments and wallets
- Proficiency in Microsoft Word, Excel, and PowerPoint