Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in the Digital & Design Client Onboarding team, you will work to enhance and optimize the way products are delivered to customers. As a key member of the team, you will create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
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Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Required qualifications, capabilities, and skills
- Proven experience or equivalent expertise in product delivery or a relevant domain area
- Experience or equivalent expertise in Technical Program Management
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery, SDLC/PDLC processes and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
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Stellar Communication and Reporting skills
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics