Global Custody Product Management EMEA Product Manager – ED

J.P. Morgan is a Top 2 Global Custodian, with $31.3 trillion of Assets under Custody providing safekeeping and asset servicing solutions to Asset Managers, Asser Owners, Insurance Companies, Banks and Alternative Funds in 99 markets.

The Global Custody Product Management function is global, with regional management across the Americas, EMEA, and APAC. The successful candidate will join the EMEA Global Custody Product Management Team, which is responsible for the end to end ownership of business delivery, product strategy, P&L, and governance of the Custody business.

Position Summary
We are seeking a detail orientated, execution focused professional who has expert-level knowledge of the Securities Services business, with considerable experience in the Global Custody. This is a team leadership role which will have direct reports.

The successful candidate will be responsible for managing specific client segments on an end-to-end basis, including all commercial aspects from pipeline analysis, to deal review and The candidate will partner closely with Sales, Client Service, and Operations teams to define and drive the strategy for each client segment in order to win new business, retain existing clients, and guide the prioritization of product enhancements to ensure we deliver first class services. They will also form strong partnerships with colleagues in second line of defense functions to ensure the business operates in a controlled and policy-aligned way. Specific responsibilities will include:

 Leading on commercial engagements including RFPs, Client pitches, Pricing and legal negotiations
 Taking client segments to the next level with a defined segment strategy and producing a clear and agreed business pipeline
 Ownership of the end-to-end Client operating models using data to drive out anomalies and improve efficiency for our clients
 Coordinating segment-level governance to oversee client satisfaction, approving client change, and reviewing operational risk events.
 Partnering closely with Sales to clearly define wallet-sizing for current and prospect client names and driving revenue and expense analysis.
 Partnering with Product Development to drive required investment funding and working to define and close perceived or actual product gaps.
 Participating and presenting in key franchise client discussions regarding current and target state Custody capabilities and delivering executive-level messaging on J.P. Morgan Custody’s value proposition.
 Driving product innovation to influence long-term product direction and future strategy
 Engaging, establishing and strengthening senior-level working relationships with key product and functional partners within Securities Services and across Lines of Business
 Being able to quickly and clearly understand and articulate market and competitor changes as they pertain to clients and the Global Custody offering
 Using data to drive business outcomes and industry-leading thought leadership for Clients

Leading a team of direct reports the role will include all aspects of inclusive and diverse team management including mentoring and peformance management.

Requirements
 Deep understanding of the Securities Services business
 Detailed understanding of the trade lifecycle, from execution through settlement and asset servicing
 Excellent interpersonal, communication, influencing and negotiation skills with the ability to develop and maintain collaborative senior relationships both internally and with external clients
 Desire to assume accountability for strategic deliverables and ability to act as a team player and agent of change in a dynamic environment
 Expert analytical, problem solving, critical thinking and decision-making skills based upon fact and business/ industry knowledge
 Ability to drive change autonomously and multitask in a fast paced environment
 Strong organization skills, with a keen ability to prioritize and re-prioritize in real-time
 Experience with complex legal and commercial negotiations, including regulatory-driven challenges
 Experience working across multiple business areas and/or functions to deliver results