J.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries.

Department Description: J.P. Morgan’s Corporate & Investment Bank (CIB) is global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Location Description: Over 4,000 employees work at the Bournemouth Corporate Center. We take immense pride in our work and in helping our community. We’re proud to leverage the local workforce and engage closely with schools and charities. Our campus is set in 13 acres of grounds and includes on-site Tennis Courts and easy access to local sports facilities. We have good transport links including our commuter bus service. The site is currently benefitting from massive investment, redeveloping the office space into a High Performance Workspace and adding exciting new offerings to our communal spaces. We have 2 restaurants on site offering a wide range of healthy options. The staff are able to join a wide range of groups from yoga to language classes, to groups supporting the diverse range of cultures represented here.

Job description: The role will require the individual to join an existing Operational Resilience Change Program to run one of the four strategic program pillars focused on driving excellence in the CIB’s approach to operational resilience. This will require close collaboration across the CIB lines of business, as well as wider corporate functions including Firmwide Business Resilience and Compliance.

Summary of Responsibilities: The increasing focus on Operational Resilience from our regulators and clients is reflected in our ambition to be ‘best in class’. Building on the foundation and strength of the firm’s operational resilience framework and the implementation of the first phase of the UK Operational Resilience regulations, the role holder will be responsible for driving an uplift in the quality, standardization and automation of the CIB’s resilience data; program management of the creation of data loss playbooks for essential services; integration with the risk and control framework; and the uplift and implementation of a robust resiliency testing framework.

Key Responsibilities:

• Program management across multiple streams of work withing the driving excellence pillar
• Identification of opportunities to enhance processes and the quality of CIB’s resiliency data
• Develop and execute a communication plan to accurately and positively reflect the CIB’s resilience position
• Communicate and escalate appropriately with stakeholders
• Build strong partnership with Business/ Operations partners, Technology and Compliance

Key Skills:

• Strong communication skills - both verbal and written. The role requires a confident and assertive communicator with the ability to push back when necessary.
• Strategic thinking – able to own a ‘product’ and develop the concept as needs / new requirements arise
• Initiative - taking the lead in unstructured situations, including seizing new opportunities.
• Strong people management skills
• Strong partnership skills
• Strong organisation skills.
• Control focus and attention to detail.
• Flexible attitude in dealing with multiple tasks and environment.
• PowerPoint skills required.

Experience Required:

• Experience in an investment banking Regulatory, Compliance or Operational team is desirable
• Experience in a client-facing environment is desirable
• Able to demonstrate working in a control focused environment
• Demonstrated leadership and ability over process and control, established and required enhancements
• Attested track record of working to deadlines, with accountability and responsibility for independent workload

Happy to talk flexible working. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.