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JPM Payments - Relationship Sales Manager - Broker Dealer and Credit Management - Vice President - Based in London

JP Morgan

Location: Greater London

Job Type: Full time


J.P. Morgan Payments is among the world’s largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.

Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.

Team Description

The Europe Broker Dealer and Credit Management team is part of the Europe FIG Sales coverage team looking after Financial Institutions and Non-Bank Financial Institutions based in Europe. Responsibilities include managing existing client relationships, building new business and penetrating new clients and segments through the Wholesale Payments value proposition and product suite. The team works closely with the Global Corporate Bank and all other lines of business to manage bank-wide client relationships.

Key Responsibilities

  • Contribute to the strategic planning process for the Broker Dealer/CCP or Credit Management (Card Scheme, Non-Bank Lender and Specialised Finance) segment, including wallet share analysis, identification of opportunities, and managing target client lists
  • Act as a trusted advisor to clients
  • Manage the client portfolio at a regional/global level and partner with other regional/global Treasury Sales Managers to ensure account strategy and coverage is consistent
  • Grow pipeline of new sales and incremental business across client portfolio
  • Act as a point of escalation for clients and the Client Service teams, ensuring best in class service is constantly being delivered
  • Partner with Client Service, Compliance, Credit, Legal, Operations, Product, Risk and other functions including Senior Bankers to optimize product and service delivery to clients
  • Ensure risk agenda is fully understood and diligently managed
  • Mentor junior members of the team, assisting in their career development
  • Understand all aspects of the bank’s Culture and Conduct agenda and execute accordingly
  • Complete KYC requirements within prescribed time-frames and ensure existing records remain current
  • Educate partners around the firm to ensure a thorough understanding of the client base
  • Remain current in knowledge of the current regulatory regimes effecting the client base, and aware of forthcoming amendments/new regulation
  • Develop an extensive internal and external network

Experience and Qualifications

  • Transaction Banking Sales and Relationship Management with a demonstrable track record in a client facing position preferably within the Broker Dealer/CCP or Credit Management (Card Scheme, Non-Bank Lender and Specialised Finance) segment
  • Strong interpersonal skills and sales/relationship management experience
  • Possess a keen desire to sell, with a drive to develop a portfolio and strong customer focus
  • Comfortable in negotiating with senior stakeholders
  • Ability to think strategically
  • Aware of market regulation, its implications and impact on the client and the bank
  • Organized and disciplined with the ability to handle multiple priorities and to act with own initiative
  • Ambition, drive and a "can-do" attitude with focus on delivery and execution
  • A keen eye for detail, meticulous in approach
  • A strong mentor for team/franchise colleagues
  • Proficiency in MS Office suite of applications and SharePoint