In this position you will collaborating with the technology and transformation partner to agree upon the strategic solutions.
Global Equities operations is undergoing substantial change both internally: due to business growth, and substantial technology investment, and externally: due to newer disruptive technology solutions and improved industry collaboration creating utility platform based service models. There is a need to tie this together into a clear and coherent channel management strategy, aimed at improving client service by, enhancing our operations capability and scalability.
Job responsibilities:
- Identifying the manual touchpoints across operations
- Establishing the root cause and the reason for the manual touchpoints to existing ones
- Developing the appropriate tactical solution and its place in the operations workflow
- Selecting the best digital tool available to solve for this, such as, UiPath, Alteryx, Xceptor, Robotics
- Constructing the solution with these tools
- Creating and ensuring the right controls and governance are in place around these solutions
- Recognising disruptive technologies available in the market to help shape the future of our operations
Required qualifications, capabilities and skills:
- Strategic mindset: Capacity to look at things with a broader perspective, understanding the direction that the business and markets are headed and align that with the smallest of the processes being performed in the operations.
- Advanced SharePoint Development utilizing Java to create integrated web applications
- Intelligent Automation Experience: An understanding of existing Intelligent Automation tools both within the firm and externally that can be leveraged to drive Innovation. Experience in tools such as Alteryx, Xceptor, Qlikview, Tableau, UIPath, Python, Data Science Tools etc are a definite plus.
- Analytical Skills: Examine large data sets and processes and draw out trends, patterns and behaviours
- Stakeholder Management: Excellent network management skills required to maintain a fruitful relationship with multiple stakeholders at all levels from the most senior to the most junior member
- Influencing skills: Drive the decision making with the key stakeholders to meet the strategic objectives
- Independence: motivated to work independently with a clear set of objectives and minimal need for supervision
- Collaboration Mindset: Facilitating a collaborative approach from both senior and mid-level management stakeholders across a large organisation to get agreement on direction and approach of Innovation
- Communication skills: Should have excellent written and oral communication skills. Being able to explain complex ideas and stories in simple terms
- Project management: Bringing some project management experience will be preferential as it will help establish key milestones and aid communication of successes and issues faced along the way.
