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Employee Experience (EX) Lead Communications and Collaboration, Executive Director

JP Morgan

Location: Greater London

Job Type: Full time

Posted

Perfection not required
Excited about this role, but not sure if you meet 100% of the criteria? Employers would still love to hear from you.

As a leader in our User Experience team, you’ll be responsible for making sure that our User Experience team has industry-leading talent to develop best-in-class products for our customers. You’ll work with other leaders in Corporate Technology to craft and implement overall strategy visions for our User Experience team.

Not only will you be responsible for delivering quality projects in a timely manner, but you'll also help foster an inclusive and innovative culture. Primary responsibilities include building and nurturing a world-class experience team, fostering relationships with key partners, managing complex projects and team workloads, and further developing our systems by supporting library methodologies to drive efficiency and effectiveness.

This role requires a wide variety of strengths and capabilities, including:

  • Bachelor’s degree or equivalent experience
  • 10 to 15 years of progressive UI/UX design experience in software, web, and mobile environments
  • Proven track record of strategic thinking, with deep experience managing a team of UX professionals and delivering projects in a large-scale, complex enterprise environment
  • Exceptional ability in UX design innovation and associated cultural design
  • Ability to pioneer next-generation design systems
  • Expert understanding of UX fundamentals and next-generation UX paradigms
  • Proven ability to develop relationships across all levels of the organization, from individual contributors to executive staff
  • Demonstrated ability to manage multiple priorities on concurrent, rigorous deadlines in a fast-paced dynamic environment

To be considered for this position, you must have a portfolio available for review.