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CIB Securities Services Product Operating Model Coach

JP Morgan

Location: Greater London

Job Type: Full time


  1. Guiding the team and organization on how to use Agile/Scrum practices and values to achieve the objectives set.
  2. Assessing the Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
  3. Able to work with the development team and cross functional teams with members from Product Management, Operations, Production Support, and IT
  4. Be an excellent facilitator, facilitate communication, improve transparency, and radiate information
  5. Be self-motivated and capable of managing multiple priorities and tasks, must have high-energy to be able to motivate and encourage the team.
  6. Be willing to jump in and do what is needed to get the job done. Ability to work effectively and get things done in a dynamic environment
  7. Ability to influence and foster self-motivated behaviors for change
  8. Knowledge of enterprise culture, politics and power maps of management attitudes
  9. Ability to communicate at all levels in different context maximizing all potential media
  10. High charisma and positive attitude to provide encouragement and support
  11. Pragmatism in understanding evolutionary change requires patience and persistence
  12. Entrepreneurial spirit to approach transformation as a means toward business improvement – don’t wait for solutions – Plan, Do, Check, Act experiments to improve

Qualifications & Experience

  • Overall 15+ years of relevant experience with 6 or more years in Agile Implementation / Agile Deliveries / Agile Coaching
  • Proven experience of moving teams from waterfall to agile successfully
  • College degree, specialized training, or equivalent work experience
  • Deep knowledge of various Agile methodologies
  • Excellent know-how of tools like Jira and Confluence
  • Strong MS Office suite skills (i.e., Word, Excel, Access, Visio, PowerPoint, MS Project)
  • Knowledge of SQL, excel macros, Python is a plus
  • Experience in delivering end-to-end technology & client implementation solutions/projects
  • Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing,
  • Certifications will be an added advantage
  • Prior Application Development Experience will be an added advantage
  • Excellent leadership, organizational, and time management skills
  • Ability to manage multiple and conflicting priorities.
  • Ability to influence and direct activities of resources outside of direct control.
  • Excellent written, verbal and presentation communication skills for various levels of audience
  • Understand common Agile practices, service-oriented environments, and better development practices
  • Ability to produce clear documentation and reports that can be easily understood by both technical and non-technical audience.
  • Excellent time management skills with the ability to meet deadlines.
  • Ability to work in a fast-paced, multi-task environment.
  • Ability to interact with a diverse population of both technical and non-technical employees.
  • Flexibility with the ability to adapt and evolve with changes in priorities, project directions and software development procedures.