Product Designer

JP Morgan

Location: Greater London

Job Type: Full time


We are not your standard bank, we are an innovation hub. We are part of the team that launched Chase as a new UK bank in 2021, and are now starting on a new initiative with big ambitions. More details will be provided during the interview but for now we can enthusiastically say: It’s challenging, it’s high stakes, it’s fun!

In this pursuit we are developing a set of new products and platforms to serve a wide range of clients and purposes and take our business to the entirely new level of flexibility, quality and speed.

Our team is at the heart of building this new venture. We have created a new organization and we are looking for result-oriented, commercially minded, client-focused product specialists, used to working in a true agile environment who want to be a part of something new, built from the ground up as a green-field with zero legacy initiative within a global, diverse and inclusive team.

Culture is as important to us and we are looking for intellectually curious, innovation passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a direct impact to our customers as our business expands around the world.

This is a hands-on role for a Lead Product Designer whowants to be part of flat-structure organization andinfluence the design & developmentof a green-field initiative. As a part of delivering end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices, your responsibilities will include

Your responsibilities

  • Work collaboratively in a multi-disciplinary team of designers, technologists and business experts to create new customer-focused products and services.
  • Have a clear understanding of the business drivers behind the product goals
  • Use customers insights and data to inform the user experience
  • Create and deliver high-quality design outcomes like concepts, user journeys, wireframes, UI flows and detailed UI design
  • Create interactive prototypes and participate in usability research to iterate and refine your designs
  • Collaborate with design team members and other stakeholders to identify new opportunities and design that creates value for our customers
  • Proactively contribute to design systems and other design toolkits, ensure deliverables are consistent with the design systems
  • Collaborate with engineering and product development teams in delivering the final product
  • Estimate and plan own work and help with prioritisation
  • Present design and communicate work to team members and stakeholders

Your product development and management skills and experience should include

  • Experience with UX and UI responsibilities across multiple devices and platforms in mobile & web customer-focused applications
  • Strong portfolio demonstrating UX processes, such as process flows, sitemaps, wireframes, prototypes, user research, usability testing, and other deliverables
  • Ability to synthesize complex, interdependent, and sometimes competing needs and data
  • Effective communication of design solutions across roles & levels
  • Awareness and practical understanding of current technologies, and their application and relevance to digital experiences
  • Proven understanding of mobile application design and screen development
  • Expert knowledge in the iOS and Android platforms is a plus
  • Prototyping skills across a variety of mediums and needs: on paper, in Principle, and other digital methods
  • Proficiency with modern design systems, prototyping software and design tools (we use Figma)
  • Experience in the Atlassian suite of software (Jira & Confluence) is desirable
  • Bachelor’s degree in Design, HCI, or related field or equivalent professional experience

Your soft skills should include

  • Solid communication and interpersonal skills
  • Ability to work collaboratively, shape inclusive and growth oriented culture and adapt to evolving stages of the business
  • Ability for independent decision-making as well as taking direction and work as a part of a team
  • Ability to work in a dynamic, agile environment within a geographically distributed team
  • Curious, versatile and solution oriented

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

You’ve got this!