Email Channel Marketing Associate, CIB, UK

JP Morgan

Location: Greater London

Job Type: Full time


J.P. Morgan’s Corporate & Investment Bank (CIB) provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. CIB Marketing & Communications (M&C) helps our business to shape and share its story with our clients, employees and communities around the world via multiple channels and platforms.

The CIB Email Marketing team implements our email marketing strategy, driving client engagement and loyalty and supporting broader marketing objectives. Reporting to the Email Marketing Manager for the CIB, they are responsible for managing BAU email marketing programs, administrative processing and other special projects. As part of the wider CIB Marketing and Communications team, they will work closely with colleagues in Product Marketing, Event Marketing, Analytics and the business.


  • Execute email marketing programs within SLAs, in accordance with documentation
  • Manage client data, ensuring we comply with privacy regulations and corporate policies
  • Accurately process opt outs, bounces and record retention
  • Thoroughly test email and web experiences across product, event and subscription programs
  • Perform regular platform program & data maintenance
  • Review and follow documentation and procedures
  • Provide backup as needed
  • Support and partner with our Analytics’ team

Minimum qualifications:

  • Bachelor’s degree or 2-4 years of experience in related field
  • Data-savvy, technically-minded individual
  • Excellent organizational, collaborative and written communication skills
  • Excellent attention to detail
  • High level of independence and the ability to apply knowledge across projects
  • Strong project management skills, ability to multitask, prioritize workload and be effective partnering with key stakeholders
  • Proficiency with MS Office Suite, HTML, CSS required
  • Interest and strong knowledge in email marketing, with existing understanding of relevant regulation and accessibility best practices

Preferred Qualifications:

  • Experience in Marketo/Sales Force Marketing Cloud, Litmus, Dreamweaver, Photoshop, Content Management Systems a plus
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