Fund Servicing - Net Asset Value Operations - Associate

JP Morgan

Location: Midlothian

Job Type: Full time


As a part of the team you will be responsible for providing services across Fund Accounting and Investment Accounting Funds on a daily, weekly and monthly basis. Fund types range from, but not limited to Unit Trusts, open-ended investment company, Multi Manager, SICAVs, Life & Pension Funds.

Job responsibilities

  • Be a point of contact for operational activity across all Fund Ranges administered in Edinburgh, working as a trusted client partner and advocate, ensuring strong strategic alignment and open communication
  • Proactive management of key queries relating to event capturing, processing and reconciliation.
  • Manage relationship and open communication between JPM Utility Hubs and external counterparties, within prescribed timeframes.
  • Ensure all daily functions are completed to meet the agreed service levels
  • Manage group email boxes and internal enquiry management tools to ensure queries are resolved and responded to within a timeframe and manner sensitive to the urgency of the event, and in accordance with prescribed service levels.
  • Take responsibility for adherence to all departmental procedures, policies, checkpoints and controls
  • Support Senior Management with appropriate escalation of all issues, service updates and progress updates for clients.

Required qualifications, capabilities, and skills

  • Solid experience in Operations or Client Service Management
  • Evidence of organizational and time management skills
  • Ability to manage change with conflicting priorities
  • Demonstrate experience of multi-tasking and effective time management with attention to detail in a fast paced environment.
  • Strong written and verbal communication skills
  • Microsoft Office skills: Excel, Word and PowerPoint
  • Good understanding of the control infrastructure within Fund Accounting

Preferred qualifications, capabilities, and skills

  • Strong sense of ownership and responsibility
  • Approaches change with a positive attitude
  • Comfortable with change, ambiguity, debate, conflict and informed risk taking
  • Multi-tasker who can manage multiple streams of work concurrently

You’ve got this!