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International Private Bank Operational Risk Manager

JP Morgan

Location: Greater London

Job Type: Full time


Operational Risk Management is part of Compliance, Conduct and Operational Risk (CCOR), within the Risk Management and Compliance organization. We maintain oversight of the firm’s compliance, conduct and operational risk management activities and are responsible for the design and execution of the CCOR program, which consists of the second line of defense’s responsibilities in managing the firm’s compliance, conduct, and operational risk.

Operational Risk Management (ORM) professionals communicate regularly with business stakeholders to independently assess and, as appropriate, provide credible challenge of their risk management activities, escalating any new emerging risks or issues. This is achieved through strong personal interaction with Business, Technology, Operations and other functions, taking ownership and accountability for specific subject areas, and leading by example on robust risk management practices.

Our organization is focused on cultivating a strong, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of professionals brings and embracing an inclusive environment.

Job responsibilities

You will join a team of risk professionals from a diverse range of backgrounds and experience who collectively ensure that the Firm’s Operational Risk Management Framework is implemented and functions effectively within International Private Bank.

  • Promote and instil a strong culture of operational risk management, collaborating with the business and second-line functions to continually improve operational processes, support safe business growth, and inform and influence risk-based decision making
  • Perform the independent second-line risk assessment for operational risks in International Private Bank (business units, regional and legal entity levels) using both qualitative and quantitative means
  • Assist in developing testing activities using a risk-based approach, and oversee the execution of proposed testing
  • Perform off-cycle reviews of areas of emerging risk or potential control gaps to identify issues for the business to remediate, documenting and sharing analysis with key business stakeholders and execute targeted monitoring activities, leveraging data analytics and business metrics to identify negative trends and potential control gaps
  • Participate in change management and new business initiatives to identify and assess risks, challenge the proposed control environment, and recommend approval (or not) of the change
  • Prepare materials for regional control committees / forums to inform on the outcomes of Operational Risk activities
  • Review and provide credible challenge of documented operational risk processes and procedures, ensuring that International Private Bank practices remain in-line with firmwide changes and review issues and action plans executed by the business to assess appropriateness of remediation

Required qualifications, capabilities, and skills

  • Experience in International Private Bank, preferably in functions such as Operations, Compliance, Risk Management, Control Management or Audit
  • Excellent written and verbal communication and presentation skills, with an ability to articulate complex concepts clearly to differing audiences
  • Self-motivated, driven and inquisitive
  • Strong analytical skills and proven ability to identify potential process and control issues
  • Strong interpersonal, communication, and influencing skills
  • Ability to multi-task, prioritize and thrive in a fast-paced and evolving environment
  • Ability to deliver amidst continuous change and in an agile work environment

Preferred qualifications, capabilities, and skills

  • Passionate and capable of learning in a changing environment while delivering results
  • Strong knowledge of analysing data sets to pull trends and insights
  • Ability to embrace and drive change
  • Ability to collaborate across different groups and regions